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On March 8, 2024 to gain access into my desktop it was stated that I needed to pay for my Microsoft service which had lapsed. At that time I was charged $79.43 which I placed on my capital one card.. Today I received a charge from Microsoft for the same service to the same address and devices in the amount of $106.49. If I had already paid, why am I being billed again 13 days later? I would like to have , the $106.49 credited back to my Capital One card. How do I go about that that?
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
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This issue has been resolved. Get my email out of your repeat file that send me the same message everyday for the last 2 weeks. Thanks
This issue has been resolved. Get my email out of your repeat file that send me the same message everyday for the last 2 weeks. Thanks
I have paid for the subscription, I had to pay this again to get into excel, word and nothing with my 360. This was paid back in February 2025. not sure with what's going on with my account. However Ipaid again 2 weeks ago. Just wanted to know why.
It took me 4 months with my credit card. Had all the paper work to prove I paid. MC bailed on me once, but after several more calls. And sending them all my records on what I paid. And what I was also charged for again. They finally settled in my favor.
It is a Hassle but I wasn't giving in. Tired of all the hassle with this **** anymore! Good luck.
I was billed TWICE (4/2/24 & 4/7/24) for the purchase on Microsoft 365 Personal. After I told my credit card of the duplicate charge requesting one of them be canceled, I received an email from Microsoft that my Microsoft 365 would be terminated on May 10th????
I tried a customer support chat session on 4/27/24 to request a refund for one of the purchases. The Chat Agent tried to tell me that he needed to cancel BOTH purchases!!!! Why?!?!?
I am only asking that my account be credited for ONE of the duplicate charges!!!!!!!!!!!!!
I need my email!!!!!!!!