How to fix Scheduling poll Issue?

Anonymous
2024-02-23T20:52:56+00:00

Recently started using scheduling poll after Find Time was removed from Outlook. As someone who sends the poll, the process is a little lengthy and annoying, but otherwise--seems to provide me with the same things Find Time (i.e. notifications when people vote and quick scheduling option). My issue has to do with the users of the poll who are unable to vote as needed.

I was informed recently by a user who voted on a poll that when they clicked the link to vote, they were brought randomly to an outlook inbox and the poll was nowhere to be found. I had them do this in front of me and it did seem to just pull up an inbox in OWA, but no poll was found. This individual is using a mac; however, that is all the information I have regarding their device.

I cannot begin to trouble shoot this because I can't understand what is re-routing them to an inbox.

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  1. Anonymous
    2024-12-11T15:28:02+00:00

    I have the same issue and it happens for no reason. Some polls work, some doesn't.

    What I do is to create the poll or reply with a poll, pick the options and attendees and just before sending I make sure I can go to the poll using the buttton "view your poll" and then I make any change, like moving one attendee from optional to required or remove an extra time option. If I can go to the poll and change something I know it was created correctly. If not I cancel the f* thing and start over.

    This is no fix, but at least you know people will be able to vote when you really send your email.

    This happen to me at least 1 in 10 polls. Searching the internet you can tell thousands of people in corporate environments (not free customers) are having the same issue for several years now and MS has not fixed it yet.

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  2. Anonymous
    2024-11-13T23:06:13+00:00

    @KDub2024, fellow Mac user here and I can make you feel even better by telling you that this still unresolved problem exists over not just Safari but Chrome, Arc, AND Firefox. There is NO browser I've used where this issue doesn't exist.

    I am 100000% in agreement with you -- why can't voting be done directly in the Outlook application??? A lot of this headache would stop.

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  3. Anonymous
    2024-10-29T19:38:09+00:00

    I fixed my client's looping issue by doing a similar step for the web version of outlook.
    Switched the browser setting to "Custom"
    and then added 'https://outlook.office.com ' to the exceptions list,
    closed the browser, pulled it back up again.
    Now instead of looping to the inbox, it pulls up the scheduling page.

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  4. Anonymous
    2024-10-22T16:01:11+00:00

    thank you! I will try that, hopefully others will chime in whether it worked for them or not.

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  5. Anonymous
    2024-10-18T19:39:00+00:00

    Since there's no fix in sight, does anyone know of another option that works? This is significantly affecting workflow.

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