How to fix Scheduling poll Issue?

Anonymous
2024-02-23T20:52:56+00:00

Recently started using scheduling poll after Find Time was removed from Outlook. As someone who sends the poll, the process is a little lengthy and annoying, but otherwise--seems to provide me with the same things Find Time (i.e. notifications when people vote and quick scheduling option). My issue has to do with the users of the poll who are unable to vote as needed.

I was informed recently by a user who voted on a poll that when they clicked the link to vote, they were brought randomly to an outlook inbox and the poll was nowhere to be found. I had them do this in front of me and it did seem to just pull up an inbox in OWA, but no poll was found. This individual is using a mac; however, that is all the information I have regarding their device.

I cannot begin to trouble shoot this because I can't understand what is re-routing them to an inbox.

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  1. Anonymous
    2024-12-11T17:09:09+00:00

    I wish my issues were all or nothing. As it stands, since I can see/edit the poll, I have no way of knowing which participants will have trouble on their ends. I wish there was a way for me to enter votes for people so that, even if they can't complete the poll, I can have their feedback in the final group somehow...

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  2. Anonymous
    2024-12-11T16:51:28+00:00

    Oh. I'm sorry to hear that.

    In my case not even I can edit the poll in any way.

    When they are wrong, I can't vote, I can't remove or add times, nor can I change attendees. Sometimes I can't even access them on the dashboard and I'm forced to use the vote button to even see it.

    When they are wrong they are really wrong and the only part that works is cancelling the poll. However if I can access them at least once, then they are fine for me and everybody invited.

    So, again, not a fix, but a validation, that, at least in my case, works

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  3. Anonymous
    2024-12-11T15:36:36+00:00

    I can always access/ view/ and edit my polls, but my participants may or may not be able to vote on their end. So, I don't think this is a reliable "fix."

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  4. Anonymous
    2024-11-14T19:55:17+00:00

    The following fixed for me.

    In Firefox

    Menu > settings > privacy & security

    Under “enhanced Tracking protection” check the button for “custom”

    click the drop down menu next to Cookies and change the settings to “Cross-site tracking cookies”

    Enabling cross-site tracking cookies should work for other browsers as well.

    Hope it helps.

    this worked for me in Firefox

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  5. Anonymous
    2024-11-13T22:51:19+00:00

    I am running MacOS 14.7.1 with Safari 18.1 and have the exact same issue. I open an email in my Outlook client application, I click on the "Vote" button, it takes me to a new browser window, then gets stuck in a loop - you can never get to a point where you can respond - you just end up with a bunch of browser windows open based on your threshold of insanity trying and expecting different results.

    I'm glad I saw someone posted the exact same issue with Chrome - eliminates Safari. I did find Safari --> Settings --> Privacy and the option to turn off "Prevent cross-site tracking" but it appears to be an "all or nothing" - I don't see an option to white list, or only apply the setting, to office.com. Also not sure why voting launches a web browser window from the Outlook application - why can't voting work from within the Outlook client application.

    I was able to vote using my iOS phone - but even that was wonky and took me from the iOS app to a web browser page / the MFA loop twice - displayed an error - then displayed the people asked to vote but no option to vote - at one point it took me instead to a "test vote" I setup to see if I could create a polling request - which works fine - then after I deleted the test it magically took me to the original vote and I was able to vote. All in - 30 minutes of my day to get to this point! I suppose I am just lucky that MS still offers Office to MacOS users - have not seen Apple make much progress on their application suite.... $ go into hardware which I totally get!!!

    Something else to note in case MS engineers actually read these pages - after I voted on my phone - I went back to the Outlook client application, opened the original email asking me to vote - clicked on Vote and it worked no problem. It did not matter if I had "Prevent cross-site tracking" turned off or on. This sounds 100% like a MS server side problem.

    Thanks to everyone for replying so I am not odd person out on a problem!!

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