Excel won't print more than one copy

Adding to the list of users with this issue

Issue raised by staff running macOS Ventura (13.6.6) w. Microsoft 2021.

At the time of this issue (not being able to print more than one copy), the Konica Minolta Bizhub C308 printer driver had been freshly installed without configurations/modifications.

All basics were tried: all printers removed, Excel & Word updated to latest, full computer restart, followed by re-adding printer w. drivers and testing.

Issue continued with Microsoft Excel only.

Microsoft Word was able to print multiple copies, as well as both Acrobat and Preview or any other test app (eg Chrome).

Employee needed to return to work, so I went to test on my system: macOS Sonoma (14.5 -latest), Microsoft Office 365 (latest/all updates), with the latest Konica Minolta drivers and the issue was recreated.

I use Excel in a very basic way, so there are no add-ons, preference changes or such to consider. The computer was also fully restarted. The file used for testing was a newly created spreadsheet with just the word: test.

Nonetheless Microsoft Excel was reset via the Terminal w. the following command:

    $ defaults delete com.microsoft.Excel

There should be no permission issues, but I went ahead and saved the test file to Desktop. Restarted the unit, and tried again: Issue persisted.

As noted by everyone else, other apps appear to print multiple copies without an issue, all except for Excel.

TIA for any suggestions.

bla bla bla bla.... this is 100% a MICROSOFT EXCEL for Mac issue. It is not the printer as I have several printers and all the same. It is the most ANNOYING issue and all the answers you get from Microsoft are answers to avoid fixing the issue!

SO annoying to have to print a document over and over and over again. I always just print to PDF and then can print as many copies as I prefer.

This has been going on for a very long time and they refuse to do anything about it. I HATE Microsoft!

Dear All,

We think this issue was an application Excel issue ... The reason we tested other brands of printers with Apple products is also the same can't output multiple copies. We hope Microsoft investigates this issue.

Regards,

Phi

You referred to "... all of my printers". Are you having the same result on all of them?

I'd suggest following the Apple Guidelines described at the end of this Apple KB:

Troubleshoot Printing

Unless you have at least a dozen printers resetting the Print system is far less time consuming & avoids the possibility of data loss, not to mention that reinstalling Office is a Windows solution which usually isn't necessary on a Mac

This is another case of a Windows suggestion being thrown at a Mac user... There is no command prompt on a Mac. Terminal is comparable but Window statements are useless there. Neither is the specified path valid on a Mac.

Nowhere do I see any indication of the edition of macOS being used. That's the most important consideration because printing is a function of the operating system, not the individual programs. However, different programs call for varying levels of service so it's entirely possible to incur problems when attempting to print from some programs but not when printing from others.

If you have adopted Sonoma be sure that you have it fully updated. Version 14.2.1 is the present release. Earlier releases have been riddled with similar issues.