How can I contact the Complaints Department?

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Anonymous
2024-02-22T00:36:59+00:00

I challenged three charges which amounted to over £290 and was given and email to say the refund was on its way and it's never been deposited into my account. I have called the helpline SEVERAL times and have been fobbed off. Where can I lodge a formal complaint?

Microsoft 365 and Office | Subscription, account, billing | For business | Other

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  1. Anonymous
    2024-07-08T14:22:05+00:00

    My problem is unresolved because nobody from Microsoft has been in touch yet. I live in hope but will not hold my breath. I am trying to cancel my Teams subscription but there is no possible way mentioned on the Microsoft support site. It seems easy ti sign up but impossible to cancel. All the links given by others on the forum always ask you to sign in then say you cannot sign in with a personal account! RIDICULOUS

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  2. Anonymous
    2024-07-08T13:47:06+00:00

    Did you ever get this resolved? I had a lifetime licence bought years ago. It forced me to update the software, when i did, it has started to demand a monthly payment for me to receive what i paid for many years ago outright!

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  4. Anonymous
    2024-07-08T01:49:34+00:00

    Dear Microsoft,

    OneNote for windows 10 has recently disappeared from my, and many others, laptops. This is because the laptops we are using are not Windows 10. I have done a survey, and 9/10 students prefer the OneNote for Windows 10. I present that Microsoft changes the look, and abilities, of the current OneNote to match those of OneNote for Windows 10.

    Thank you,

    Charlotte.

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  5. Anonymous
    2024-07-02T23:32:36+00:00

    Thinking about switching to ps5 as you guys can't stay on top of your own **** problems 6 hours xbox has been down so.e of us streamers need this to up but to make money to survive in life ****

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