"To choose what voice you hear while using Read Aloud, sign in with your Microsoft account."

Anonymous
2023-07-11T03:45:07+00:00

Each time I press the READ ALOUD button, it gives me this error message:

"To choose what voice you hear while using Read Aloud, sign in with your Microsoft account."

But I am signed into my MS account.

It appears that my credentials cannot be verified. When this happens, MS Word defaults to the 3 built-in voices.

Any ideas?

Microsoft 365 and Office | Word | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2023-07-17T10:31:00+00:00

Hi guys -

Looks like it's now been fixed (11:30am (UK) time).

Restart your computers.

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  1. Anonymous
    2023-07-16T08:28:09+00:00

    I feel your pain, I also use read aloud for my writing, real life changer, so when it wasn't working I was really put off.

    I finally got support involved yesterday cause I couldn't find the thread on this, and he told me it was an issue on their end and have to wait for a fix. Until then, I guess robotic voice it is!

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  2. Anonymous
    2023-07-15T06:45:04+00:00

    The Microsoft tech did an office 365 version roll back remotely on my Pc today and of course it didnt work! Its so weird because Read Aloud Natural Voices worked well for months before the July 11 update.

    On my PC I currently have amazing new natural voices in Narrator, Edge Immersive Reader, but these do not show up in Word where I need them.

    The crazy 'you must login to hear voices', when you are already logged in, error still persists as well.

    Ive been proofreading my new book today with the glorious Microsoft Zira voice! :)

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  3. Anonymous
    2023-07-14T15:14:57+00:00

    OK so I’m not the only one having this issue

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  4. Anonymous
    2023-07-11T20:35:09+00:00

    I have the same problem. This happens in Microsoft Word for Windows 10 or for Android devices too.

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