"To choose what voice you hear while using Read Aloud, sign in with your Microsoft account."

Anonymous
2023-07-11T03:45:07+00:00

Each time I press the READ ALOUD button, it gives me this error message:

"To choose what voice you hear while using Read Aloud, sign in with your Microsoft account."

But I am signed into my MS account.

It appears that my credentials cannot be verified. When this happens, MS Word defaults to the 3 built-in voices.

Any ideas?

Microsoft 365 and Office | Word | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2023-07-17T10:31:00+00:00

Hi guys -

Looks like it's now been fixed (11:30am (UK) time).

Restart your computers.

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  1. Anonymous
    2023-09-23T00:03:01+00:00

    And... here we go again! Exactly the same problem as in July 2023! :(

    I woke up today to find a stream of people commenting on this thread, experiencing this same problem. Dreading when I opened the document. Sure enough... back to robotic voices again. Amazing stuff from Microsoft.

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  2. Anonymous
    2023-07-17T16:41:36+00:00

    Yes! Just checked and my Read Aloud has the female voice back! Microsoft Zira! YAY!

    Thanks to everyone for sending feedback to Microsoft! I think we did it!

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  3. Anonymous
    2023-07-15T17:49:37+00:00

    I had a Microsoft tech confirm on my PC yesterday that nothing you can do on your own can fix this bug and it requires a Microsoft 365 developer update, which we are all waiting on. If there is a fix soon, I will update you.

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  4. Anonymous
    2023-07-15T02:32:18+00:00

    thank you for the update

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