Stop the Family Feature Pop Up

Anonymous
2023-09-16T00:51:54+00:00

Every time I turn on my computer, the "sign in Microsoft Family Features" pops up. I have tried:

  • Removing myself from family group per https://account.microsoft.com/family/home (already listed as an adult there)
  • Checking start up options (doesn't show up)
  • Looking at uninstalling Microsoft Family Features (doesn't show up)
  • Deleting the Microsoft Family Feature folder
  • Telling my firewall not to let it through

Every time I did one of these steps, I turned off and back on my computer, and still each time it persisted. Make it stop!!!

Microsoft 365 and Office | Microsoft Family Safety | Other | Other
Microsoft 365 and Office | Microsoft Family Safety | Other | Other

A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-11-17T13:21:54+00:00

    I found the following reply from Glenn Joakim worked well with Windows 11. You have to search a little, not a lot, to find the paths.

    Glenn Joakim has replied to the question Stop the Family Feature Pop Up that you are following in Microsoft Support Community.
    What worked for me and some others was directions from a Norwegian forum-post from 2015 of all things. <br><br><br><br>Solution was to:<br><ul style="color: rgba(0, 0, 0, 1)"><li><p data-prewrap="true">Press <strong>windows key</strong>+<strong>r</strong> and type <strong>taskschd.msc</strong></p></li><li><p data-prewrap="true">In the left you'll see a directory, expand it and look for <strong>Microsoft\Windows\Shell</strong> folder in the library</p></li><li><p data-prewrap="true">Disable the tasks belonging to Family Safety, for me there were two, "<strong>FamilySafetyMonitor</strong>" and "<strong>FamilySafetyRefreshTask</strong>".</p></li></ul>

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  2. Anonymous
    2024-11-14T18:11:48+00:00

    What worked for me and some others was directions from a Norwegian forum-post from 2015 of all things. 

    Solution was to:

    • Press windows key+r and type taskschd.msc
    • In the left you'll see a directory, expand it and look for Microsoft\Windows\Shell folder in the library
    • Disable the tasks belonging to Family Safety, for me there were two, "FamilySafetyMonitor" and "FamilySafetyRefreshTask".

    Link to the old post in question:

    https://answers.microsoft.com/nb-no/windows/forum/all/hvordan-fjerner-jeg-appen-tryggere-for-familien/36d749dd-430b-46be-8ced-6abba3e0456a

    Edit: worked for Win10. Have not tried on Win11, so unsure if the same settings are there.

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  3. Anonymous
    2024-09-03T10:59:33+00:00

    I cant find "Users must enter a user name and password to use this computer." in the first method.

    In the second method i cant find the "Microsoft Family Features".

    Its still popping up and i cant do anything about it.

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  4. Anonymous
    2024-03-14T20:18:10+00:00

    i tried brave for the first time but this shows up

    there must be a use app whithout limts

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  5. Reported
    Anonymous
    2023-09-21T20:29:22+00:00

    Hello!

    We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com)

    Regards 

    Jason Guer 

    Microsoft Community Moderator

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