Stop the Family Feature Pop Up

Anonymous
2023-09-16T00:51:54+00:00

Every time I turn on my computer, the "sign in Microsoft Family Features" pops up. I have tried:

  • Removing myself from family group per https://account.microsoft.com/family/home (already listed as an adult there)
  • Checking start up options (doesn't show up)
  • Looking at uninstalling Microsoft Family Features (doesn't show up)
  • Deleting the Microsoft Family Feature folder
  • Telling my firewall not to let it through

Every time I did one of these steps, I turned off and back on my computer, and still each time it persisted. Make it stop!!!

Microsoft 365 and Office | Microsoft Family Safety | Other | Other
Microsoft 365 and Office | Microsoft Family Safety | Other | Other

A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

78 answers

Sort by: Most helpful
  1. Anonymous
    2024-03-16T13:40:27+00:00

    Same problem. I couldn't fine "Microsoft Family Features" . Strange. And it's just making me mad b/c it's keep popping up every 30 second max.

    Was this answer helpful?

    20+ people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2024-01-14T19:46:39+00:00

    How do you cancel even if it doesn't show up? Can you tell me through a browser?

    Was this answer helpful?

    20+ people found this answer helpful.
    0 comments No comments
  3. Anonymous
    2024-03-28T03:34:53+00:00

    Has no one found a workable solutions to this? As others have said, i do not have a family feature listed under services. Looking in registry, it won't let me delete those files stored there. I never installed the family thing app on here...

    Was this answer helpful?

    10+ people found this answer helpful.
    0 comments No comments
  4. Anonymous
    2024-04-12T17:40:33+00:00

    THERE IS THE SOLUTION !!!!!!!!!!!!!!!!!!!

    (I'm not English so maybe the words in the instructions won't be exact but try to search for synonyms)

    Look at the following comments for maybe better indications...

    So, go to Microsoft website -> connect to your account -> go on your profil -> go on "Devices" -> remove your computer from registered devices.

    This worked for me !

    If you can create a better comment with the good words, please feel free.

    <3

    Was this answer helpful?

    10+ people found this answer helpful.
    0 comments No comments
  5. Anonymous
    2024-04-09T10:39:06+00:00

    I've just tried the same routine - found something under Parental Controls not Family Features. Have told it to stop running just going to reboot and see what happens. Microsoft need to get their act together - this is a major pain in the backside and should be a simple shut off via settings if you are signed in to an account as an adult. It not only pops up all the time when I am trying to work but refuses to let me access some of my supplier accounts to order items for my business.

    Was this answer helpful?

    10 people found this answer helpful.
    0 comments No comments