I am getting an error code 29 "Unable to update license" When attempting to sign into microsoft 365

Anonymous
2023-09-29T21:40:45+00:00

My computer is continusly asking me to sign into my microsoft 365 account through outlook or in settings. I put my password in, then 30 minutes later it asks for it again. Today I got the error message 29 stating it could not update my license. I checked to make sure it was active and my billing was updated and all was good. Please advise.

Microsoft 365 and Office | Install, redeem, activate | For business | Windows

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  1. Anonymous
    2024-02-11T08:55:26+00:00

    After spending laterally 4 hours on a chat with customer support, 2 agents were not able to solve this issue with me. The agent was at a point where he suggested to reinstall windows to solve the issue.

    I did a fresh install of windows and even then. Every time I open a 365 app, it prompts me for a login (even though I am already logged in) and then it gives me the error message code 29.

    I can have access to my apps, but it is still annoying.

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  2. Anonymous
    2024-01-22T20:08:01+00:00

    Same issue

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  3. Anonymous
    2023-12-30T14:22:09+00:00

    Same issue for me too. No solution?

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  4. Anonymous
    2023-12-22T11:19:24+00:00

    Same issue for me. Doesn't seem to affect any Office function, but it is really annoying. Every time I open an Office app I get this. Licence and subscription are definitely up to date so no issue there. Guessing this is due to a recent update given others are experiencing same problem.

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  5. Anonymous
    2023-12-12T17:42:02+00:00

    I have the same issue

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