I am getting an error code 29 "Unable to update license" When attempting to sign into microsoft 365

Anonymous
2023-09-29T21:40:45+00:00

My computer is continusly asking me to sign into my microsoft 365 account through outlook or in settings. I put my password in, then 30 minutes later it asks for it again. Today I got the error message 29 stating it could not update my license. I checked to make sure it was active and my billing was updated and all was good. Please advise.

Microsoft 365 and Office | Install, redeem, activate | For business | Windows

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  1. Anonymous
    2024-02-12T10:59:46+00:00

    I have canceled my CoPilot subscription

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  2. Anonymous
    2024-02-12T02:07:31+00:00

    I signed up for Copilot pro today, hoping to use it in the Microsoft 365 apps. However, I was unable to activate my license and I received an error message saying Error Code: 29. I checked that my Windows 11 was up to date, but the issue persisted.

    I am very disappointed with this situation, as I was looking forward to using Copilot in my work. I would appreciate it if you could help me resolve this problem as soon as possible. Otherwise, I will have to cancel my subscription and request a refund.

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  3. Anonymous
    2024-02-12T01:05:08+00:00

    Same error code 29 after purchasing copilot pro. Microsoft please, help us!

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  4. Anonymous
    2024-02-11T22:56:47+00:00

    I'm getting the same issue. Office works fine, but when I try to use the "Update License" button to enable CoPilot in Office apps, I get the same error code (29).

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  5. Anonymous
    2024-02-11T22:00:20+00:00

    I didn't have this issue until recently -- AFTER i purchased co pilot, since then i get the 'activate licence' each time i go into Word/Excel/PPT/Outlook , incredibly frustrating--- i've uninstalled and wiped registry and did clean installs and still the same issue

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