I am getting an error code 29 "Unable to update license" When attempting to sign into microsoft 365

Anonymous
2023-09-29T21:40:45+00:00

My computer is continusly asking me to sign into my microsoft 365 account through outlook or in settings. I put my password in, then 30 minutes later it asks for it again. Today I got the error message 29 stating it could not update my license. I checked to make sure it was active and my billing was updated and all was good. Please advise.

Microsoft 365 and Office | Install, redeem, activate | For business | Windows

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  1. Anonymous
    2024-07-28T08:53:40+00:00

    I am getting an error code 29 "Unable to update license"

    When attempting to sign into microsoft 365

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  2. Anonymous
    2024-07-07T10:03:27+00:00

    The following works for me:

    1. Logoff from OneNote completely.
    2. Uninstall M365 and OneNote. (I didn't uninstall OneNote for Windows 10 (abbr 1N4W10) though as I was afraid I might lose total access to my notebooks if 1N4W10 also screws up.)
    3. Execute the steps as in Method: Use scripts to automate the cleanup process.
    4. Reinstall M365.

    That's it. Much thanks to the original poster and subsequent posters for this thread for sharing their experiences.

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  3. Anonymous
    2024-02-11T23:32:54+00:00

    Same error code 29 after purchasing copilot pro.

    Unsubscribed copilot on the same day.

    Re-installed Win11 & O365, same error code 29.

    11-Feb-2024

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  4. Anonymous
    2024-01-01T18:45:12+00:00

    Will you please help me. This message pops up everytime I login. I just purchased a new license a few weeks ago. I uninstall and reinstall Office 365, but this error will not stop popping up. Please help!

    John

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  5. Anonymous
    2023-11-25T22:40:38+00:00

    I have the same issue now. Wondering if it is due to some update that was made. Have you received a reply or found a solution?

    Thanks.

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