"Looks like this invitation link is not working"

Anonymous
2023-11-08T06:12:00+00:00

I sent my friends an invitation to share my Office 365 account (5 users). When they opened an email and clicked link it's showed "Looks like this invitation link is not working, You'll need contact the person who invited you and ask them to shar the subscription with you". But some can join invitation link. What's happening with some e-mail?

Microsoft 365 and Office | Subscription, account, billing | For education | Other

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Anonymous
2023-11-24T17:43:06+00:00

In response to the following error I have figured out the solution:

"Looks like this invitation link is not working

You’ll need to contact the person who invited you and ask them to share the subscription with you"

Microsoft does not know the answer and neither does their Bing AI since this is an unresolved bug.

The problem will occur if the person you are attempting to share the subscription with is already a member of your family safety group.

While logged in to the account that is attempting to send the share go to https://account.microsoft.com/family/home

You will likely see the person in your list of family twice. One of them will be pending invitation.

Remove the person from your family group (not the one pending invitation). Once they are kicked out go ahead and accept the invitation for them using their account.

This should now work and they will be back in your family group. You will likely have to change any family sharing settings in Windows after all this and you may need to sign out of MS desktop apps and back in (for the added user).

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  1. Anonymous
    2024-09-16T20:35:17+00:00

    Thanking for letting us know, I'll try again and see if we have luck too. As I had given up on Microsoft.

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  2. Anonymous
    2024-09-16T15:10:27+00:00

    Finally succeeded in sharing my MS 365 subscription! Like many people on this thread, I have been stymied by the fact that my wife had an earlier, long dormant subscription. Apparently that bug has been fixed, since when I went through the same sharing process this time it worked!

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  3. Anonymous
    2024-09-13T21:44:50+00:00

    yes it is being shared,

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  4. Anonymous
    2024-06-05T20:35:38+00:00

    Astonishing that MS could so flagrantly disregard their users. All the more annoying that, given that they apparently have decided to discontinue live support, they don't participate in a forum like this in a meaningful way.

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