Unable to use Microsoft To Do list on my Mac.

Anonymous
2023-09-21T17:10:53+00:00

Mac version : Ventura 13.5.2

To List version : 2.102

Unable to use todo list on Mac. Have tried installing and re-installing multiple times, didn't help. Cannot do any action,

  1. Type in a task and hit enter nothing happens
  2. Goto setting and account, nothing happens
Microsoft 365 and Office | Microsoft To Do | Other

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  1. Anonymous
    2024-01-11T15:26:05+00:00

    Same here. I've tried everything Reynolds suggested. Works ok on browser and app on iphone but no longer app on macbook. Here's hoping someone, hopefully Reynolds has another fix.

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  2. Anonymous
    2024-01-11T15:14:35+00:00

    Hello RenaldoB,

    Still having same problem reinstalling app on my macbook air, after carefully following you instructions above. Here is a partial paste of the error info

    Microsoft Quit Unexpectedly and I tried both "Ok" and "Re Open" options and it keeps doing same thing:

    Process: Microsoft To Do [772]
    Path: /Applications/Microsoft To Do.app/Contents/MacOS/Microsoft To Do
    Identifier: com.microsoft.to-do-mac
    Version: 2.112 (231214.1820)
    App Item ID: 1274495053
    App External ID: 862498887
    Code Type: X86-64 (Native)
    Parent Process: ??? [1]
    Responsible: Microsoft To Do [772]
    User ID: 501

    Date/Time: 2024-01-11 10:08:19.967 -0500
    OS Version: macOS 11.7.10 (20G1427)
    Report Version: 12
    Anonymous UUID: 7EB2C418-CA05-65ED-0193-48F1FED79719

    Time Awake Since Boot: 340 seconds

    System Integrity Protection: enabled

    Crashed Thread: 0 Dispatch queue: com.microsoft.oneAuthContextQueue

    Exception Type: EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes: EXC_I386_GPFLT
    Exception Note: EXC_CORPSE_NOTIFY

    Termination Signal: Segmentation fault: 11
    Termination Reason: Namespace SIGNAL, Code 0xb
    Terminating Process: exc handler [772]

    Thread 0 Crashed:: Dispatch queue: com.microsoft.oneAuthContextQueue

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  3. Anonymous
    2024-01-10T20:17:01+00:00

    thank you so much!!!

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  4. Anonymous
    2024-01-10T19:05:26+00:00

    I am using Catalina 10.15.7 on a macBook (mid-2012), and have used Microsoft To Do list for years on both my laptop and my iphone. It recently stopped working, giving a "this application has quit" message. I have followed the directions above, and it still does not open, but gives no message. Would the older versions of other Microsoft products that I am running be affecting this?. My MSWord is 16.66.1

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  5. Anonymous
    2024-01-05T23:35:21+00:00

    Hi HSS-23

    Thank you for posting on the Microsoft Community forum. I hope you're doing well.

    I'm sorry to hear that you're having trouble using Microsoft To Do on your Mac. Let's work together to find a solution.

    Firstly, it's important to note that Microsoft To Do is compatible with macOS 10.13 or later. So, please ensure that your Mac meets this requirement.

    If your Mac meets the requirement, then the issue could be related to the version of Microsoft To Do that you have installed. Please ensure that you have the latest version of Microsoft To Do installed on your Mac. You can check for updates by opening the App Store on your Mac and clicking on the "Updates" tab.

    If you have the latest version of Microsoft To Do installed and the issue persists, then it could be related to a corrupted installation. In this case, I would recommend completely uninstalling Microsoft To Do from your Mac and then reinstalling it. To do this, please follow these steps:

    1. Quit Microsoft To Do if it's currently running.
    2. Drag the Microsoft To Do app from the Applications folder to the Trash.
    3. Empty the Trash.
    4. Restart your Mac.
    5. Download the latest version of Microsoft To Do from the App Store.
    6. Install Microsoft To Do and try using it again.

    If the issue still persists after following these steps, please let me know and we can explore other solutions.

    Sincerely

    ReynaldoB

    Microsoft Community Forum Moderator

    The todo app worked on my macbook and no longer does. It's fine on my iphone.

    I've reinstalled as described in your moderator comment above, still says: Quit Unexpectedly again and again...

    Help!

    Thanks

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