Unable to use Microsoft To Do list on my Mac.

Anonymous
2023-09-21T17:10:53+00:00

Mac version : Ventura 13.5.2

To List version : 2.102

Unable to use todo list on Mac. Have tried installing and re-installing multiple times, didn't help. Cannot do any action,

  1. Type in a task and hit enter nothing happens
  2. Goto setting and account, nothing happens
Microsoft 365 and Office | Microsoft To Do | Other

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2023-11-30T20:39:23+00:00

    Thank you so much for sharing your solution! This issue has been driving me crazy for the longest time. So glad I can use To Do again.

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  2. Anonymous
    2023-11-13T20:13:06+00:00

    This worked for me also. Thanks very much!!

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  3. Anonymous
    2023-10-01T02:22:21+00:00

    Hello HSS-23!

    We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com)

    Thank you for your understanding. 

    Sincerely

    ReynaldoB

    Microsoft Community Forum Moderator

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  4. Anonymous
    2023-09-28T02:31:22+00:00

    Hi HSS-23

    Thanks for getting back.

    To further assist you, I would suggest that you try these troubleshooting steps.

    1. Check if there are any updates available for Microsoft To Do and install them.
    2. Clear the cache and cookies of your web browser and try accessing Microsoft To Do again.
    3. Uninstall Microsoft To Do and reinstall it from the Mac App Store.
    4. Try using Microsoft To Do on a different web browser or device to see if the issue persists.

    If none of these steps work, please let me know and we can explore other options.

    Sincerely

    ReynaldoB

    Microsoft Community Forum Moderator

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  5. Anonymous
    2023-09-25T20:18:13+00:00

    I do have a MS 365 subscription. To do app is on a personal account.

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