Unable to use Microsoft To Do list on my Mac.

Anonymous
2023-09-21T17:10:53+00:00

Mac version : Ventura 13.5.2

To List version : 2.102

Unable to use todo list on Mac. Have tried installing and re-installing multiple times, didn't help. Cannot do any action,

  1. Type in a task and hit enter nothing happens
  2. Goto setting and account, nothing happens
Microsoft 365 and Office | Microsoft To Do | Other

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  1. Anonymous
    2023-10-19T12:50:33+00:00

    The only resolution you tell me is to un-install and re-install and I have done that a thousand times. Looks like MS todo doesn't work on MAC is what my experience is and there is nothing that is being done about it.

    I have the sane problem. Macos 12.6.3 with the latest MS todo.

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  2. Anonymous
    2024-03-31T06:46:47+00:00

    I have the exact same issue - they have a severe bug apparently and rebooting is not going to fix it - I also have the lates OS version and the latest version of the app and it clearly does not work. They just need to patch the big and stop handing out advice that wastes more time for users.

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  3. Anonymous
    2023-11-05T10:02:11+00:00

    Yes! Thank you for the clear instructions. It worked perfectly for me. You've been so helpful.

    I did this.

    • Uninstall the To Do Mac app
    • Open Finder and press CMD+Shift+G- Enter “~/Library/Group Containers” and delete “UBF8T346G9.com.microsoft.to-do-mac” folder- Press CMD+Shift+G- Enter “~/Library/Containers” and delete “Microsoft To Do” folder (might not be there and you can skip this.- Restart your device, download the app from the App Store and check.

    Worked for me earlier today.

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  4. Anonymous
    2023-11-01T17:03:52+00:00

    I am having the same issue with multiple computers here in our office. Very frustrating. ToDo works on the web, but the Mac app does not respond. I am on OS 12.6.8

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  5. Anonymous
    2023-09-22T23:57:17+00:00

    Hi HSS-23

    Thank you for posting on the Microsoft Community forum. I hope you're doing well.

    I'm sorry to hear that you're having trouble using Microsoft To Do on your Mac. Let's work together to find a solution.

    Firstly, it's important to note that Microsoft To Do is compatible with macOS 10.13 or later. So, please ensure that your Mac meets this requirement.

    If your Mac meets the requirement, then the issue could be related to the version of Microsoft To Do that you have installed. Please ensure that you have the latest version of Microsoft To Do installed on your Mac. You can check for updates by opening the App Store on your Mac and clicking on the "Updates" tab.

    If you have the latest version of Microsoft To Do installed and the issue persists, then it could be related to a corrupted installation. In this case, I would recommend completely uninstalling Microsoft To Do from your Mac and then reinstalling it. To do this, please follow these steps:

    1. Quit Microsoft To Do if it's currently running.
    2. Drag the Microsoft To Do app from the Applications folder to the Trash.
    3. Empty the Trash.
    4. Restart your Mac.
    5. Download the latest version of Microsoft To Do from the App Store.
    6. Install Microsoft To Do and try using it again.

    If the issue still persists after following these steps, please let me know and we can explore other solutions.

    Sincerely

    ReynaldoB

    Microsoft Community Forum Moderator

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