"The folder you tried to unselect contains the windows documents folder, which is an important folder in windows and is currently pointed to Onedrive"

Anonymous
2023-09-06T05:02:28+00:00

When I try to unsync any folder, this error message appears:

"The folder you tried to unselect contains the windows documents folder, which is an important folder in windows and is currently pointed to Onedrive"

This is a new thing that started happening over the weekend, as I use OneDrive on a daily basis.

Rebuilding all the folders and subdirectories are not an option since they are time-consuming and there is not enough space on my local drive (which is why I am using OneDrive and turning folders on and off).

Microsoft, please sort this out.

Microsoft 365 and Office | OneDrive | For home | Windows

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  1. Craig Long 18,630 Reputation points
    2023-09-12T04:54:22+00:00

    Yes, I can't uncheck any folders within the Documents, Desktop, Pictures, Music, or Videos folders.

    However, I can uncheck the manila folders that are outside of those folders and within OneDrive.

    So if you want to uncheck folders and still keep them in OneDrive you will need to move folders out of those locations.

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  2. Anonymous
    2023-09-12T04:04:26+00:00

    For my use case, I found a work around, which was to make a new folder and move the files I wanted to sync into that folder, however that didnt actually fix the real issue as I still had to go into the onedrive storage and delete the duplicate files so they would keep trying to sync to the documents folder...

    I only noticed this behavior a few days ago but it could have been happening for the past few weeks.

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  3. Anonymous
    2023-09-11T23:15:26+00:00

    I figured I'd chime in as well because I'm definitely seeing the same issue, and like the rest of you, nothing has changed except for how OneDrive started acting...

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  4. Anonymous
    2023-09-07T13:18:44+00:00

    Not yet, unfortunately.

    I have a call with a Microsoft technician scheduled. If you can give me more details about your situation, I can also ask on your behalf.

    Did this also just start happening in the last few days? I have a feeling someone at Microsoft did something over the weekend.

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  5. Anonymous
    2023-09-07T13:06:39+00:00

    Did you find a solution? I have followed all suggestions so far and am being met with exactly as you describe.

    You found a project management method that works for you, and I found a method that works for me. The nature of projects are very different, so please try to focus on the question. To reiterate, I am asking about OneDrive, I was not asking for advice on project management.

    I tried your suggestion of checking and unchecking "Sync all files and folders in OneDrive". However, now *everything* - over 800GB of data - is syncing, and I cannot unsync *anything* because I am getting the same error message.

    Image

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