How can I fix a sharepoint excel file that opens in gibberish to normal text?

Anonymous
2023-01-17T12:59:35+00:00

We are using shared reports from a sharepoint having the convenience of accessing these reports via browser. But a few days ago, certain users are having problems with these reports, because when they access them, they see gibberish rather than normal text. This does not happen when its opened on the desktop app, only when its opened on the browser.

How can I fix this?

Microsoft 365 and Office | Excel | For business | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

43 answers

Sort by: Most helpful
  1. Anonymous
    2023-02-16T04:38:14+00:00

    The problem is getting worse. And now even opening in the desktop app no longer works , the font is gibberish. Please provide an update on the problem. Has Microsoft implemented any fix yet?

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2023-02-15T21:38:57+00:00

    Is there any update on this? We are now receiving the same issue in my company as well.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2023-02-14T16:06:51+00:00

    We also have a user who is experiencing this problem.
    Could you let me know if there is a fix to this?

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2023-02-14T00:55:38+00:00

    I have an user with this problem for the last couple weeks. Has there been a permanent solution found yet?

    Thank you

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2023-02-10T09:57:04+00:00

    Follow steps in this article and try to create a support ticket to contact Online Support.

    Was this answer helpful?

    0 comments No comments