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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
We are using shared reports from a sharepoint having the convenience of accessing these reports via browser. But a few days ago, certain users are having problems with these reports, because when they access them, they see gibberish rather than normal text. This does not happen when its opened on the desktop app, only when its opened on the browser.
How can I fix this?
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Thank you. One of the key members of our team is receiving multiple files daily in this corrupted format (50+). As a result the workaround is taking up a lot of time so please let us know if there are any updates regarding a more permanent solution.
Has there been any fix to this problem? its now impacting multiple users in our organization.
I just ran across this issue with the Arial font. Switching to Arial Black fixed the issue. Looks like it might be a corrupt font.
Same issue here, seems to be becoming more prevalent. We're working around it with the local app for now but it is annoying my users.
I have this happening on multiple files. I need an immediate fix. the suggestions have not worked and in some cases made it worse.
I cannot open it in the Desk Top app due to it being collaborative work