How do I disable the "Artificial Intelligence (AI) Host [etc]" feature?

Anonymous
2023-02-09T16:34:50+00:00

We have started getting complaints from our customers over this "feature" as it appears to be quite the resource hog, and of course they are blaming our add-ins.

Killing the ai.exe process appears to have no ill effect on the usability of Office programs such as Word, Outlook or Excel.

So I need to know how we can disable it. I'd prefer to give an instruction to our users on how they can switch off a feature they do not want, they feel they do not need, and that causes their old PCs to start sounding like a Harrier Jet taking off.

Thank you

Microsoft 365 and Office | Install, redeem, activate | Other | Other

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer recommended by moderator
Anonymous
2024-02-07T21:10:13+00:00

This seems to work. There are all sorts of solutions put out there that involve things like editing the Registry. Here's a much easier fix that seems to have worked for me (and this is from The Geek Page https://thegeekpage.com/how-to-disable-the-artificial-intelligence-ai-host-feature/).

First, the obvious: delete the AI executables from the OFFICE folder:
ai.exe

ai.exe
aitrx.dll

Second - this is incredibly easy. Deleting the executables does not completely work because Office automatically updates itself with new copies of those files.

Since the AI Host runs when you use an Office app:
Disable the Office app updates.

To do this, open any Office application, like Word.

 Click the “File” menu and then the “Account” menu item - this may be under the "More..." menu item, in which case click "More..." and then click "Account"

 There, click on “Update Options”, which brings up a popup menu - on the popup menu, set that to “Disable Updates” to disable Office updates for all Office apps

Was this answer helpful?

20+ people found this answer helpful.
0 comments No comments

240 additional answers

Sort by: Most helpful
  1. Anonymous
    2023-11-15T18:32:39+00:00

    I total agree. I personally do not appreciate that this AI B/S. which is an invasion of all of our privacy can be installed on our computers without the approval from us, the owners of the computer. What gives Microsoft the right the invade my computer with their AI spy programs, for any reason, without my written consent?

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  2. Anonymous
    2023-11-06T17:15:17+00:00

    Bill Gates such a nice, philanthropic individual doing nice things for humanity, and his company screwing its loyal clients....

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  3. Anonymous
    2023-09-27T00:20:39+00:00

    YES VERY TRUE I HAVE FOUND IT INVADES MY PRIVACY AND ATTACK ON MY HEALTH AND INTELLICEN I HAVE BEEN USING MSN for 40 YEARS PLUS

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  4. Anonymous
    2023-09-14T01:39:35+00:00

    Well if you have been around this long then you are probably like me and wonder "why" you are still here... sometimes. Its huge... the way I was "raised" in the industry compared to today.... its not unlike what we see between our generations in our society... family etc. What I learned I still live by and it gives me an edge over today's mindset and procedures, abilities of fellow IT person. I started with the large computers, mainframe systems - a few brands. If you didn't have the ability to troubleshoot... the mind for it and the discipline and tenacity... you didn't last long. That level by far is more sophisticated than what we have scaled down into smaller boxes... and less need for that kind of mind and depth of thought. People today easily go out and get a "computer science" degree... these A+ programs... the attitudes I encounter are really "something"... we have a lot of little peacocks running around - all words - no knowledge or born ability, they shouldn't be there. I have no patience with them.

    Am so glad to know there still are people who know how to take a problem apart and isolate it.... and a fellow gray bearded wizard... truly a Brother in the business. I respect the longevity and I am sure you have many stories... Yes we've come a long way baby.... I appreciate that and glad you stepped in on this one.

    As for Office alternatives... or Exchange... The closest suite of email with all the bells and whistles I have been involved with is Groupwise from Novell. Worked with Novell OS and Groupwise at the college here for 5 years... It too is something you have keep messing with and fixing... Linux I encountered mostly before the PC became a big deal.

    This AI.... apparently is focused at Office. So when they get the bright idea to "improve our experience" again and deploy a version to work with the OS... and thats what I expect... we'll have to see just how it gets deployed... if its a choice... or will it be as the current version is... snuck on and hidden... how ingrained it might be...

    It feels good to beat them when they pull this stuff...

    And like you say.... people today... eat it up... everything is so open and in an app... and we share... Microsoft has always had to update their unsecured OS's full of holes - to keep out the hackers... what the hell do you think AI - be it theirs or someone's concoction of an AI is going to offer the hackers??? It might turn into a real good time for them... and for us.... it never ceases...

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments