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Recently updated to new iOS and Microsoft family app keeps crashing. Have restart phone multiple times and uninstall and reinstalled app several times. Before the iOS update, app was giving errors on the notification page. Had to keep hitting refresh button and it would finally connect to Microsoft.
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hey everyone, good news! An update is now available which resolves this issue, with the new app version implementing the fix being 1.24.3. Please update to the newest version and see if the issue is resolved.
Based on some user experience, if you do not get the update offered you may have to uninstall the app first, then reinstall to get the new version.
I also have the same issue. The app crashes as soon as it opens. Tried to play around by uninstalling the app and reinstalling it. The app crashes after 5 seconds that was opened.
Tengo el mismo problema la app se cierra, ya la borre , reinstale y sigue igual. iOS 16.4.1
Its same crashing for me as well ! Not sure why i see replies stating there is no issue reported when so many users in this thread are experiencing same problems on different IOS versions
I have the same issue on both my partners device and mine - both iPhones.