Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
It just spanned a day and then stopped to work... really disappointed! :(
Onedrive fails to start (segmentation fault) on MACOS 10.15.7
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Anonymous
Here is the crash report
Process: OneDrive [2746]
Path: /Applications/OneDrive.app/Contents/MacOS/OneDrive
Identifier: com.microsoft.OneDrive-mac
Version: 23.061.0319 (23061.0319.0001)
App Item ID: 823766827
App External ID: 855933703
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: OneDrive [2746]
User ID: 505
Date/Time: 2023-04-06 18:32:19.216 -0400
OS Version: Mac OS X 10.15.7 (19H2026)
Report Version: 12
Anonymous UUID: 9F92E85D-E79C-C263-FB01-5B5D7CB5BC74
Sleep/Wake UUID: F457D4FB-5635-4569-B56D-F738AD821700
Time Awake Since Boot: 2400 seconds
System Integrity Protection: enabled
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY
Termination Signal: Segmentation fault: 11
Termination Reason: Namespace SIGNAL, Code 0xb
Terminating Process: exc handler [2746]
VM Regions Near 0:
-->
\_\_TEXT 000000010af4a000-000000010b39e000 [ 4432K] r-x/r-x SM=COW /Applications/OneDrive.app/Contents/MacOS/OneDrive
Application Specific Information:
/Applications/OneDrive.app/Contents/MacOS/../Frameworks/PlaceholderManagerMB.framework/Versions/A/PlaceholderManagerMB
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.microsoft.PlaceholderManagerMB 0x00000001173e6efb _GLOBAL__sub_I_MacboxSyncRootManager.cpp + 35
1 dyld 0x000000011a9f1353 ImageLoaderMachO::doModInitFunctions(ImageLoader::LinkContext const&) + 535
2 dyld 0x000000011a9f175e ImageLoaderMachO::doInitialization(ImageLoader::LinkContext const&) + 40
3 dyld 0x000000011a9ec17b ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, char const*, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 493
4 dyld 0x000000011a9ec0e6 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, char const*, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 344
5 dyld 0x000000011a9ea234 ImageLoader::processInitializers(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 188
6 dyld 0x000000011a9ea2d4 ImageLoader::runInitializers(ImageLoader::LinkContext const&, ImageLoader::InitializerTimingList&) + 82
[...]
Thread 1:
0 libsystem_pthread.dylib 0x00007fff6cbb3b68 start_wqthread + 0
Thread 2:
0 libsystem_pthread.dylib 0x00007fff6cbb3b68 start_wqthread + 0
Thread 3:
0 libsystem_pthread.dylib 0x00007fff6cbb3b68 start_wqthread + 0
Thread 4:
0 libsystem_pthread.dylib 0x00007fff6cbb3b68 start_wqthread + 0
Thread 5:
0 libsystem_pthread.dylib 0x00007fff6cbb3b68 start_wqthread + 0
Thread 6:
0 libsystem_kernel.dylib 0x00007fff6caf0dea mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff6caf1160 mach_msg + 60
2 com.microsoft.OneDrive-mac 0x000000010b25a308 exception_server_thread + 211
3 libsystem_pthread.dylib 0x00007fff6cbb8109 _pthread_start + 148
4 libsystem_pthread.dylib 0x00007fff6cbb3b8b thread_start + 15
Thread 7:
0 libsystem_kernel.dylib 0x00007fff6caf3872 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff6cbb8425 _pthread_cond_wait + 698
2 libc++.1.dylib 0x00007fff69c88623 std::__1::condition_variable::__do_timed_wait(std::__1::unique_lock<std::__1::mutex>&, std::__1::chrono::time_point<std::__1::chrono::system_clock, std::__1::chrono::duration<long long, std::__1::ratio<1l, 1000000000l> > >) + 93
3 com.microsoft.MSP2P 0x000000010beb788c std::__1::cv_status std::__1::condition_variable::wait_until<std::__1::chrono::steady_clock, std::__1::chrono::duration<long long, std::__1::ratio<1l, 1000000000l> > >(std::__1::unique_lock<std::__1::mutex>&, std::__1::chrono::time_point<std::__1::chrono::steady_clock, std::__1::chrono::duration<long long, std::__1::ratio<1l, 1000000000l> > > const&) + 172
4 com.microsoft.MSP2P 0x000000010beb7743 Microsoft::Applications::Events::PlatformAbstraction::Event::wait(unsigned int) const + 99
5 com.microsoft.MSP2P 0x000000010beb7140 Microsoft::Applications::Events::PlatformAbstraction::WorkerThread::threadFunc(void*) + 672
6 com.microsoft.OneDriveTelemetryStableMac 0x000000011655920c void* std::__1::__thread_proxy<std::__1::tuple<std::__1::unique_ptr<std::__1::__thread_struct, std::__1::default_delete<std::__1::__thread_struct> >, void (*)(void*), void*> >(void*) + 44
7 libsystem_pthread.dylib 0x00007fff6cbb8109 _pthread_start + 148
8 libsystem_pthread.dylib 0x00007fff6cbb3b8b thread_start + 15
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x00007f97bd813810 rcx: 0x00007f97bd813818 rdx: 0x00007ffee4cb5b58
rdi: 0x0000000000000001 rsi: 0x00007f97bd813000 rbp: 0x00007ffee4cafa00 rsp: 0x00007ffee4caf9f0
r8: 0x000000011aa6e330 r9: 0x0000000000000000 r10: 0x0000000000000000 r11: 0x0000000000000000
r12: 0x0000000000000000 r13: 0x00007ffee4cafa10 r14: 0x00007fff933a0be0 r15: 0x0000000000000000
rip: 0x00000001173e6efb rfl: 0x0000000000010283 cr2: 0x00007fff8ac167e8
Logical CPU: 0
Error Code: 0x02000131
Trap Number: 133
Binary Images:
[........]
External Modification Summary:
Calls made by other processes targeting this process:
task\_for\_pid: 0
thread\_create: 0
thread\_set\_state: 0
Calls made by this process:
task\_for\_pid: 0
thread\_create: 0
thread\_set\_state: 0
Calls made by all processes on this machine:
task\_for\_pid: 247449
thread\_create: 0
thread\_set\_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=824.0M resident=0K(0%) swapped_out_or_unallocated=824.0M(100%)
Writable regions: Total=598.9M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=598.9M(100%)
VIRTUAL REGION
REGION TYPE SIZE COUNT (non-coalesced)
=========== ======= =======
Activity Tracing 256K 1
Kernel Alloc Once 8K 1
MALLOC 201.4M 37
MALLOC guard page 16K 3
MALLOC_NANO (reserved) 384.0M 1 reserved VM address space (unallocated)
SQLite page cache 128K 2
STACK GUARD 56.0M 8
Stack 11.6M 8
VM_ALLOCATE 280K 14
__DATA 42.5M 414
__DATA_CONST 97K 6
__FONT_DATA 4K 1
__LINKEDIT 443.5M 63
__OBJC_RO 32.3M 1
__OBJC_RW 1908K 2
__TEXT 380.7M 402
__UNICODE 564K 1
mapped file 52.3M 58
shared memory 636K 15
=========== ======= =======
TOTAL 1.6G 1038
TOTAL, minus reserved VM space 1.2G 1038
Microsoft 365 and Office | OneDrive | For home | Windows
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
57 answers
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Anonymous
2023-04-13T18:04:11+00:00 -
Anonymous
2023-04-13T17:58:08+00:00 Looks like working solution.
The only thing I faced - after few hours OneDrive stopped worked with error message "Corrupted OneDrive files" or smth like that. I assume it tries to run updater not only on start, but also on timer event. Launch it, enter credentials once again - so far so good.
Will see what's happens in a few hours
and after reboot.UPD. It did not survive reboot )
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Anonymous
2023-04-13T01:01:20+00:00 Thank you, that finally works!!
Update:
Was working correctly but when I restart the Mac. OneDrive won´t open. :(
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Anonymous
2023-04-12T19:53:10+00:00 I actually sorted this issue out by following C Gale's instructions above. Thanks.
But... let me say Microsoft has to fix it quickly.
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Anonymous
2023-04-12T19:36:21+00:00 Alessandro...Please see my instructions. It will allow you to run 23.054 - but it is somewhat of a hack. Robert Brinek got us rolling in the right direction. Reach out to me if you're still unsuccessful.