Phone number did not pass security checks microsoft

Anonymous
2022-12-06T12:58:17+00:00

* * Mod note added on 10 Jan 2024...

Brought here by a search? Sorry but the only two possible solutions in the thread (worked for 2 people) are on page 9.

I'm trying to create a E5 Subscription but when I get to phone verification step, I get an error while trying to send the code to my phone number:

We can't continue with the signup process for the following reason:

  • Your phone number did not pass security checks.

I've been using this phone number for over 10 years.

Microsoft 365 and Office | Subscription, account, billing | For education | Other

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  1. Don Varnau 19,930 Reputation points Volunteer Moderator
    2023-12-24T23:53:54+00:00

    I'm trying to create a E5 Subscription but when I get to phone verification step, I get an error while trying to send the code to my phone number:

    We can't continue with the signup process for the following reason:

    • Your phone number did not pass security checks.

    I've been using this phone number for over 10 years.

    Kindly give some direction to solve this problem as soon as possible. thank you.

    If anyone wants to try them...

    Two possible solutions have been posted in this thread.

    On Page 4:

    Got it to work.

    Created a new @outlook.com account with the same number, and created the dev-account from here.

    By MadsKJ

    And on Page 6:

    Well maybe this might be the solution. After you get the error on "Add phone number for security" screen reselect your country from the drop down list. Worked for me.

    Greg

    Don

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  2. Anonymous
    2023-04-19T08:50:45+00:00

    same issue for me

    Got it to work.

    Created a new @outlook.com account with the same number, and created the dev-account from here.

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  3. Anonymous
    2023-02-23T07:16:39+00:00

    same issue

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  4. Anonymous
    2023-02-14T13:47:37+00:00

    Same issue.

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  5. Anonymous
    2023-02-11T21:24:17+00:00

    same issue

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