When downloading a large number of files OneDrive, the system hangs and reboots on Mac OS

Anonymous
2022-05-28T22:46:07+00:00

Hi all.

When downloading a large number of files OneDrive, the system hangs and reboots on Mac OS.

It doesn't happen often. Only when a lot of small files are downloaded. Reinstalling OneDrive doesn't help.

panic(cpu 0 caller 0xfffffe00275bbfec): initproc exited -- exit reason namespace 7 subcode 0x1 description: overflow of service activation count during activate. Managed:1. Count:32767. Service:'user/501/com.apple.xpc.launchd.unmanaged.OneDrive File P.805'

OneDrive 22.099.0508.0001 from App Store

MacOS 12.4 M1 Pro MAX

Microsoft 365 and Office | OneDrive | For home | MacOS

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  1. Anonymous
    2022-06-08T09:54:58+00:00

    22.099.0508.0001

    Mac is stable on it.

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  2. Anonymous
    2022-06-08T08:48:16+00:00

    For me it is

    MacOs 12.4

    oneDrive sync client 22.099.0508.0001

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  3. Anonymous
    2022-06-08T08:19:26+00:00

    Both of those links you've supplied do not give the last stable OneDrive. 22.099.0508.0001 is where the issues started. The last STABLE version is 22.089.0426.0003 which we do not have access to anymore.

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  4. Anonymous
    2022-06-08T08:09:53+00:00

    Which version is this?

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  5. Anonymous
    2022-06-08T07:31:18+00:00

    Got the same issue on my MacBook Air M1. Also just tested the newest version of OneDrive as well (22.111.0522.0002 from the 3rd of June) but just experienced again another kernel panic, even without downloading a lot of files.

    Log:

    panic(cpu 1 caller 0xfffffe002c09b430): initproc exited -- exit reason namespace 7 subcode 0x1 description: overflow of service activation count during activate. Managed:1. Count:32767. Service:'user/502/com.apple.xpc.launchd.unmanaged.OneDrive File P.852'

    Debugger message: panic

    Memory ID: 0xff

    OS release type: User

    OS version: 21F79

    Kernel version: Darwin Kernel Version 21.5.0: Tue Apr 26 21:08:29 PDT 2022; root:xnu-8020.121.3~4/RELEASE_ARM64_T8101

    I will an older version now. I really hope Microsoft is working hard on this fix!

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