When downloading a large number of files OneDrive, the system hangs and reboots on Mac OS

Anonymous
2022-05-28T22:46:07+00:00

Hi all.

When downloading a large number of files OneDrive, the system hangs and reboots on Mac OS.

It doesn't happen often. Only when a lot of small files are downloaded. Reinstalling OneDrive doesn't help.

panic(cpu 0 caller 0xfffffe00275bbfec): initproc exited -- exit reason namespace 7 subcode 0x1 description: overflow of service activation count during activate. Managed:1. Count:32767. Service:'user/501/com.apple.xpc.launchd.unmanaged.OneDrive File P.805'

OneDrive 22.099.0508.0001 from App Store

MacOS 12.4 M1 Pro MAX

Microsoft 365 and Office | OneDrive | For home | MacOS

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

121 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2022-06-08T06:56:01+00:00

    Hello, 

    Microsoft Support has responded to install an earlier version. Please uninstall the current one first.

Reinstall OneDrive (microsoft.com)
https://support.microsoft.com/en-us/office/reinstall-onedrive-0660f354-6a69-46eb-b817-7f4e0d7b45b5#ID0EBF=Mac

Stable version:
https://go.microsoft.com/fwlink/?linkid=823060

It really helped me.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2022-06-08T06:24:55+00:00

    Same issue here. System crash every 60 minutes. FIX THIS MS!!!

    Was this answer helpful?

    0 comments
  3. Anonymous
    2022-06-07T22:45:07+00:00

    I'm on OneDrive 22.116.0529.0002 beta and still experiencing constant panics.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2022-06-07T22:22:34+00:00

    I'm waiting for a fix for this problem. Judging by the releases, the update should be within 1-2 weeks.

    I see that a new version (22.111.0522.0002) has been pre-released. Coming soon to the Apple Store. Hope they fixed this issue.

    https://support.microsoft.com/en-us/office/onedrive-release-notes-845dcf18-f921-435e-bf28-4e24b95e5fc0#OSVersion=Mac

    Was this answer helpful?

    0 comments
  5. Anonymous
    2022-06-07T22:10:19+00:00

    Thank you.

    Sounds like another migration (and expense of moving) to Adobe Cloud again then :-/ and this time I might stay!!!

    Was this answer helpful?

    0 comments