Unable To Share Microsoft Office 365 Family Subscription With Family - Error 319087 - Now Solved !

Anonymous
2022-07-02T07:01:45+00:00

Background Facts
MS 365 Family Members Subscription - Valid Till 22 July 2023
No Of Family Members In Family - 5
Case No - 1040989704
Case -

I have added everyone as my family member.
by default they should get the benefits, but they did not.

The Following Screen Appears

So I click Start "Sharing " where this error appears

So Now Family Invite, Start Sharing Is Of No Use !
i have created a new email add but that is also useless.

email invite > above error
Family invite > start sharing > above error

Now Third Option Is Create Link, pls not above picture i have created the link and sent to the invitee.

then it shows

"You're already sharing this subscription. To manage your subscriptions, visit your Microsoft account dashboard."

Create Link Invite > Family Member Accepts The Invite > the below mentioned picture

But The Problem here is

the invitee does not have the benefits of MS 365

So in nut shell The Create Link Is Not Working Also ! Since OneDrive Is Not Updated With 1 TB & MS365 is not upgraded !
it is just sitting there.

Microsoft 365 and Office | Subscription, account, billing | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Answer accepted by question author
Anonymous
2022-07-06T18:58:35+00:00

Step 1 : - I removed all the invitee & the family members
Step 2 : - Went into the invitee account, Subscribed To a Personal Monthly Subscription On Trial Basis ! (Cost Involved)
Step 3 : - After About 5 Mins, I Cancelled The Personal subscription Which i took in the invitee's Account.
(Microsoft has promised the refund of the amount i paid in Step 2)
Step 4 : - I went into the main subscriber's account, re invited through the subscription.
Step 5 : - Logged into & accepted the invite in the invitee's Email :)
Step 6 : - Volla the subscription Now Reflects Everywhere as it should :)
Happy And Proud Of My Efforts :)

![](https://learn-attachment.microsoft.com/api/attachments/6e0c4cea-264d-4259-be3a-a6416dae17ef?platform=QnA

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  1. Anonymous
    2022-07-02T12:43:50+00:00

    Hello there,

    Sorry for the inconvenience so far!

    It appears that this issue requires a more technical assessment.

    Hence, kindly use the link below to speak with an agent who can look into your account to determine how to effectively figure out and address this query.

    NOTE:
    • Ensure you're signed in with the appropriate account that has the issue.

    • Insert a brief description in the search bar and select "Get Help".

    • Scroll down a bit and select "Contact Us" as you get redirected to an agent in another web page to look into your account and sort out the problem.
    PS: You might be asked for the email linked to your Microsoft Office subscription.

    Please, don't hesitate to reach out to us again for any further assistance.

    Best regards,
    Albert

    Case No - 1040989704
    Is already logged in and active for past 10 days now :)
    they were also escalating it but to no end :)

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  2. Anonymous
    2022-07-02T12:28:27+00:00

    Hello there,

    Sorry for the inconvenience so far!

    It appears that this issue requires a more technical assessment.

    Hence, kindly use the link below to speak with an agent who can look into your account to determine how to effectively figure out and address this query.

    NOTE:
    • Ensure you're signed in with the appropriate account that has the issue.

    • Insert a brief description in the search bar and select "Get Help".

    • Scroll down a bit and select "Contact Us" as you get redirected to an agent in another web page to look into your account and sort out the problem.
    PS: You might be asked for the email linked to your Microsoft Office subscription.

    Please, don't hesitate to reach out to us again for any further assistance.

    Best regards,
    Albert

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  4. Anonymous
    2022-07-02T12:22:04+00:00

    The Support and Recovery Tool did not work?

    Can you run the system repair tool. Open Command Prompt (Admin) Type> sfc /scannow (press return/enter). The tool repairs and replaces system files. (In case this is the problem).

    PS: Do you have Windows 10?

    Can you right click on the internet icon on the task bar and choose "Troubleshoot problems' to see if there is anything preventing the sharing.

    You could try contacting Microsoft Store telephone Contact Microsoft Store Support

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