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I have a charge on my Mastercard bill and want to get the receipt sent to me.
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I have had the same problem Microsoft don’t help I contacted them numerous times no help I think this a scam by them
Poor customer service
They claim they will fix the only way to stop them is cancel the card
Good one Microsoft
I purchased a package for $19.99 US and it is not showing in the game. I tried reaching out to in game support but you need to create a Facebook account and I dont do social media.
Thank you. I was beginning to wonder what in the world was going on. No one knows but now I get your answer. Mine are credit card charges, so I don't know if they will take them off. But I'm going to try.
Thank you so much for answering my note!
Jo Anne
My name is Ray, not Matt, which may be part of the problem. I have two charges on my account, one, on Feb. 17 for $69.99 is my annual renewal. The second, for 99.99 on Apr. 17 does not show up on my account, and was not made by me.
Ray
I have a charge on my Visa statement that I do not recognize