OneNote Error E000006B blg57

Anonymous
2021-09-06T00:25:30+00:00

Hi for the last 48 hours i have been getting this error in OneNote. i have the latest updates of software installed for both my mac and onenote on mac.

E000006B blg57

Any help would be very appreciated as its affecting my work, im a teacher and use this a digital workbook for my classes.

Microsoft 365 and Office | OneNote | For home | Windows

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Anonymous
2021-09-08T03:47:19+00:00

Just got this as part of my support case, looks like it should be OK now.

There was service degradation: OP283538

More info: Impact was specific to all versions of Microsoft OneNote excluding OneNote 2016 and web client. Windows 10 desktop client, iOS and Android mobile app versions were all impacted.

Final status: We've confirmed that a recent deployment intended to provide optimizations for service stability inadvertently introduced a regression in service logic, resulting in impact. We've reverted the affecting change and confirmed that impact is mitigated.

Start time: Wednesday, September 1, 2021, at 5:30 PM UTC

End time: Tuesday, September 7, 2021, at 7:00 PM UTC

Root cause: A recent deployment intended to provide optimizations for service stability inadvertently introduced a regression in service logic, resulting in impact.

The service is restored now.

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  1. Anonymous
    2021-09-07T08:24:35+00:00

    Dear Colleagues, I just want to mention that I have the same issue, while trying to sync my notes from OneNote desktop app for windows to my IPhone (same account).

    I'm getting 0xE000006B ctcv error in the IPhone app.

    Thanks in advance.

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  2. Anonymous
    2021-09-07T08:03:26+00:00

    As of right now everything is syncing fine, yet during business hours we have no hope.

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  3. Anonymous
    2021-09-07T07:09:06+00:00

    I have the same problem. I get the warning but: I have two microsoft surface go which I use for private and for work. One of the surface get the error the other one is totally fine. Strangly both of the onenote versions seems to be synced.

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  4. Anonymous
    2021-09-07T04:23:17+00:00

    Hi Microsoft,

    Also reporting having this same issue for about 4 days now. Several classmates are experiencing the same issue across multiple devices.

    When I close and re-open any notebooks they get stuck on 'loading' eternally so I am hesitant to reinstall the app or completely close all my notebooks as I desperately need them for study.

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