Microsoft 365 and Office | OneDrive | For home | Other
A Microsoft file hosting and synchronization service.
I get error code 103 and can't even retrieve my stored files. What's the trick to opening One Drive?
Onedrive.com Error Code 103
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Anonymous
I recently updated the password on my account, but now I am unable to access my files on OneDrive. When I sign in on the web, I get the error message "Something went wrong. Error code: 103" and the page just reloads endlessly.
Similarly, I am unable to access any files in the OneDrive app for iPhone. When trying to open a file, it never downloads and eventually the error message is displayed "The file can't be displayed. Sorry, there was a problem opening the viewer."
Microsoft 365 and Office | OneDrive | For home | Other
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
51 answers
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Anonymous
2022-10-26T16:17:42+00:00 -
Anonymous
2022-10-21T18:41:00+00:00 Hi,
I've just had this issue in Firefox too. What worked for me:
Firefox >
Settings (hamburger menu, top right) >
Privacy & Security (sidebar) >
Cookies & Site Data (main pane)
Click on "Manage Data"
Enter "Live.com" in "search web site" field
Make sure live.com is highlighted in list & press delete key to remove all cookies (this will log you out of OneDrive in the browser)
I closed the browser window I had been using for OneDrive (not sure if this is absolutely necessary. But [shrugs])
open a new browser window
log in to OneDrive
Resolved Error 103/flashing window & I can now view recent files
HTH
I have tried, that don't work!!!
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Anonymous
2022-10-20T13:28:18+00:00 You're welcome.
Good to know it wasn't a random result
🙂
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Anonymous
2022-10-20T13:11:32+00:00 Did it work for me. Thanks!
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Anonymous
2022-10-13T14:55:47+00:00 I recently updated the password on my account, but now I am unable to access my files on OneDrive. When I sign in on the web, I get the error message "Something went wrong. Error code: 103" and the page just reloads endlessly.
Similarly, I am unable to access any files in the OneDrive app for iPhone. When trying to open a file, it never downloads and eventually the error message is displayed "The file can't be displayed. Sorry, there was a problem opening the viewer."
I have the same problem now! Cause of it, I think: Use of the Microsoft Authenticator app to get acces on your personal save. Microsoft resolve it, fast!