Printing Envelopes in Word - Blank Page Printing After

Anonymous
2022-03-17T16:24:50+00:00

Using Word 2016

Printing form letters and envelopes is a large part of my job. For years I've been able to go to the mailings tab, select envelopes, have the address extracted from the letter and print the envelope no problem. As of this week, every time I do this a blank sheet of paper prints out after the envelope. To clarify, there is not a blank page being added to my document, just a blank page being printed out after the correctly printed envelope. One proposed solution I've seen is to disable two-sided printing which I have done and it did not solve the problem.

Thanks in adavnce!

Update:

While I have not been able to solve the root problem of Microsoft printing an extra page when printing envelopes, I was able to change printer settings to stop the issue. In printer preferences (for my printer, under the detailed settings tab) I turned disable blank page print on. I want to clarify that this is not the cause of the problem, as I have had this setting off for years and never had this issue, but it does fix the problem :)

Moderator's note:

As of March 31, people in this thread are reporting that a recent update fixed the problem.

Microsoft 365 and Office | Word | Other | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

52 answers

Sort by: Most helpful
  1. Anonymous
    2022-03-31T18:30:01+00:00

    I had the same issue with a client with two different HP printers (P1102w and 4250) and all users running local installations of O365 applications.

    I updated the Firmware and drivers for each printer and then installed updates for the local installation of O365. After a restart the problem no longer presented itself and envelopes are printing fine without a blank sheet ejecting afterwards.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2022-03-31T16:47:29+00:00

    That worked for me too! Thank You

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2022-03-31T16:42:44+00:00

    Finally working here too!!!! It's a Microsoft miracle!!!!! Or, I just KNOW it was my strongly worded Feedback done in ALL CAPS that did it!

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2022-03-31T16:23:52+00:00

    Bless the Holy Water - Hopefully everyone else gets that lucky! This is been so frustrating to deal with these last few weeks. Microsoft really needs to step up and fix it.

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2022-03-31T16:15:03+00:00

    Mine started working normally this morning!

    Not pulling an extra envelope or page after the initial print.

    Tried all suggestions: Updating printer driver, downgrading printer driver, power cycle printer and PC, different PC, different printer, reinstalling Office 365, praying, splashing it with Holy Water, and kicking.

    Nothing would help. It just randomly started working properly this morning.

    Was this answer helpful?

    0 comments No comments