OneDrive for Mac on Big Sur

Anonymous
2020-11-17T12:19:07+00:00

Hello everyone,

Since I've updated to Big Sur, OneDrive is eating a lot of resources. The vent of my Macbook is constantly running...

I've seen earlier discussions with other OS versions, however all tipps did not help (reset/reinstall/reset via terminal etc..).

Any ideas?

Cheers

Phil

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2020-11-25T07:00:43+00:00

Hi All,

We are really sorry for the performance on OneDrive for Mac after you upgrade to latest Mac OS Big Sur, here is a summary for the issue with the suggestion that works for some members. We get information that the related developer team of OneDrive is working on fix and improvements to make sure OneDrive work well on Big Sur, Please keep your OneDrive up to date.

Issue Description:

OneDrive is taking up a lot of resource on Mac when syncing after upgrade to Mac OS Big Sur.

Environment:

OneDrive For Mac

Suggestion:

To make sure there are no compatible issue between OneDrive and Mac OS Big Sur. Please make sure OneDrive is up to date. You may update OneDrive by methods below:

Download standalone package( Download OneDrive for Mac (standalone .pkg) - Version 20.169.0823.0008 (October 16, 2020)

Update OneDrive to 20.169.0823 from Apple Store

For more information: OneDrive release notes

Additionally, please also turn off Anti-virus softwares on your Mac, as some users report the issue could be related to them. To check if the issue caused by other programs on MAC, please preform Mac Safe Mode: Apple Support article: How to use safe mode on your Mac

Regards,

Clark

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Anonymous
2020-12-01T00:16:00+00:00

My problem was Avast. Any network filter such as anti-virus or LittleSnitch don't seem to be working well with Mac OS Big Sur yet. For me, Avast was blocking my gmail IMAP servers on Mail app and stopping my files from syncing on onedrive, dropbox etc..

For anti-virus un-install, dropping the application icon in the bin alone may not be enough to completely remove it. Follow the developer’s instructions for full un-install. For my instance, I just googled un-install Avast and followed the instructions and after I restarted the computer, onedrive and my emails started working flawlessly again.

Hope it helps!

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  1. Anonymous
    2021-01-06T15:50:03+00:00

    I too am facing issues with One Drive. It syncs files for sometime and then stops. Currently it is continuously trying to sync 5 files but not going forward. I have the latest OneDrive version installed.

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  2. Anonymous
    2020-12-29T11:56:42+00:00

    I'm having a very similar problem.

    While I can upload and download from and to OneDrive from any application (except OneDrive), I can not see new files and folders in the local OneDrive app/ folder. However, I can see uploaded files from other applications in the web version of OneDrive (Using SharePoint).

    Would love to know the reason behind the original problem and this problem.

    Information: MacBook Pro Apple M1 chip with Big Sur

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  3. Anonymous
    2020-12-22T08:37:26+00:00

    likewise here.  

    latest versions installed.

    big sur fully patched

    new MBA with 16GB ram.

    no AV software

    _every reboot_ onedrive insists on processing all 360GB (400000 files) and takes so much CPU that the laptop becomes unusable. 

    no change with safe mode.

    if i unlink and relink I just have to go through the same process as it processes all the files.  then the old behaviour persists.

    No desire to turn off finder integration as that's a core feature.

    doesn't seem to happen with my work onedrive account.

    I know that MS doesn't really invest in MacOS products but ... I've had this problem with onedrive for years on many different macbooks.  Dropbox and gDrive are able to solve it; I struggle to understand why MS cannot.

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