One Drive Not Working

Anonymous
2020-07-01T12:50:59+00:00

today my one drive is shown an error kindly help how to fix this

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here is https link

https://***-my.sharepoint.com/_layouts/15/Throttle.htm#1033

  [PII is masked by Gloria Li MSFT Support]****

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2020-07-29T07:42:30+00:00

Dear Customers,

Since we have been receiving great amount of issue report from those customers purchasing Microsoft 365 services from unauthorized channel, we would like to write a summary here so that all affected members can easily identify the problem and get the suggestions:

Problem background:

When Microsoft determines that you are using an unauthorized Microsoft 365 account, they will run fraud identification processes.

Users identified as fraudulent may:

  1. See a banner indicating that “Account deactivation. We’ve determined that this Office 365 account is unauthorized. This account will be closed on <Date UTC>, and you’ll lose access to your files and Office apps on this date”.
  2. have their content marked read-only and will not be able to create or edit content on their sites. Any synced content will also be marked read-only from the date of fraud identification.
  3. Users will lose access to any content (e.g., files, data or documents) stored in OneDrive, at the time specified in the notification you received. After the time specified, any content stored in the OneDrive associated with this account will be permanently deleted for data security reasons and your protection.

Suggestions:

Prior to the account deactivation, you have the option to do the following:

  1. Save your data: Prior to account deactivation date, move the content you don’t want permanently deleted to:
  2. A new or existing authorized OneDrive account
  3. Any other physical storage device you choose
  4. Another cloud storage provider

For impact users that accounts have been deactivated, we have limited resource to deliver more help. If you still have concern, we would like to suggest you:

  1. Contact your tenant admin to create a support ticket if they challenge the state of their fraudulent license.
  2. If you can't contact your tenant admin, contact Global Customer Service.

Reference:

Microsoft 365 account deactivation information

We sincerely recommend you purchasing Microsoft services from authorized channel to avoid security risk.

Regards,

Rena

[Last Modified on 8/23/2021 3:22 AM UTC]

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  1. Anonymous
    2021-01-02T16:30:07+00:00

    Hello folks. 

    It seems like most of them have the same problem right?? 

    I am one of the Korean users (account: ~@ioffice.ink). My friend bought "Office 365 unlimited account" from unauthorized channel and gave it to me on around may 2020. But IT DIDN"T SEEM LIKE ILLEGAL. I don't know much about computer (Which may my fault D:) but it sounds good to me to use as just a storage. So I've uploaded bunch of photos like you guys and it seemed work quite well for the past few months. And I just found out that I was not able to upload photos anymore on the account and it required me to more information and I did. 

    But after all, it says...Error occurred (# 0x8004da9a) 

    I don't think many Koreans have the same problems yet cuz I was not able to find many complains on Korea's famous portal site like google. but I know some. 

    And one of them contacted Korea MS service center and received answers.

    1. Even if you can log in to the actual office portal (even if you have access to the community), you may not be able to access the OneDrive you used due to various reasons, such as subscription expiration 

    2. In general, you can reset the administrator password through the Office 365 Technical Support Center or proceed with the process of promoting the administrator of a user account. However, it seems that it is not possible to proceed with this procedure as well, as an authentication procedure to prove that you are a member of the company (ioffice.ink) is required.

    How can I prove that I am the part of the member of ioffice.ink? That doesn't make sense.

    And the answer was posted on Dec.07.2020

    Hope we all find the answer as soon as possible. We've been suffering with Covid-19 and data?? D:

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  2. Anonymous
    2020-12-29T07:00:07+00:00

    I'm also bothering on Twitter

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  3. Anonymous
    2020-12-29T06:53:26+00:00

    Because only you 5 are using telegram.  If you will use social networks with more public effects like Facebook you be able to spread the word and make more pressure on Microsoft.

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  4. Anonymous
    2020-12-28T19:39:28+00:00

    We are only 5 persons at the Telegram channel

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