One Drive Not Working

Anonymous
2020-07-01T12:50:59+00:00

today my one drive is shown an error kindly help how to fix this

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here is https link

https://***-my.sharepoint.com/_layouts/15/Throttle.htm#1033

  [PII is masked by Gloria Li MSFT Support]****

Microsoft 365 and Office | OneDrive | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2020-07-29T07:42:30+00:00

Dear Customers,

Since we have been receiving great amount of issue report from those customers purchasing Microsoft 365 services from unauthorized channel, we would like to write a summary here so that all affected members can easily identify the problem and get the suggestions:

Problem background:

When Microsoft determines that you are using an unauthorized Microsoft 365 account, they will run fraud identification processes.

Users identified as fraudulent may:

  1. See a banner indicating that “Account deactivation. We’ve determined that this Office 365 account is unauthorized. This account will be closed on <Date UTC>, and you’ll lose access to your files and Office apps on this date”.
  2. have their content marked read-only and will not be able to create or edit content on their sites. Any synced content will also be marked read-only from the date of fraud identification.
  3. Users will lose access to any content (e.g., files, data or documents) stored in OneDrive, at the time specified in the notification you received. After the time specified, any content stored in the OneDrive associated with this account will be permanently deleted for data security reasons and your protection.

Suggestions:

Prior to the account deactivation, you have the option to do the following:

  1. Save your data: Prior to account deactivation date, move the content you don’t want permanently deleted to:
  2. A new or existing authorized OneDrive account
  3. Any other physical storage device you choose
  4. Another cloud storage provider

For impact users that accounts have been deactivated, we have limited resource to deliver more help. If you still have concern, we would like to suggest you:

  1. Contact your tenant admin to create a support ticket if they challenge the state of their fraudulent license.
  2. If you can't contact your tenant admin, contact Global Customer Service.

Reference:

Microsoft 365 account deactivation information

We sincerely recommend you purchasing Microsoft services from authorized channel to avoid security risk.

Regards,

Rena

[Last Modified on 8/23/2021 3:22 AM UTC]

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  1. Anonymous
    2020-10-06T16:26:16+00:00

    Well I explain, I hope you forgive my English, because it is Spanish translated, the onedrive account is still saved on my ipad but it does not allow me to share, download or view the content. I attach photos. The size of folders and all documents is displayed. As you can see, I have from photos to university jobs which have taken me away

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  2. Anonymous
    2020-10-06T08:57:26+00:00

    If only I had known how to fill in this form...

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  3. Anonymous
    2020-10-05T17:34:15+00:00

    Dear, this forum has already been marked as resolved and at the same time if you read from the beginning we have not had official responses. They helped me open a case as I mentioned before, but as always they refer everything to the administrator; that despite the fact that the account that this administrator manages is already blocked, they indicate that he is the one who must solve the problem. No one here knows their manager because we were scammed. We must find another channel of communication.

    In the case that I opened, they gave me the following link to file a fraud complaint:

    https://portal.msrc.microsoft.com/en-us/engage/cars

    If someone can help in filling out this information in detail, please post it.

    Let's find another means of communication with Microsoft, together we can work hard to recover our information.

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  4. Anonymous
    2020-10-05T14:32:47+00:00

    I have a suggestion for Microsoft. Can they make an option to transfer data to a personal account with a purchased subscription on blocked OneDrive? Thus, Microsoft will oblige us to purchase a subscription, and we will restore our data. I am ready to buy a one-year subscription. What do you think?

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