One Drive Not Working

Anonymous
2020-07-01T12:50:59+00:00

today my one drive is shown an error kindly help how to fix this

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here is https link

https://***-my.sharepoint.com/_layouts/15/Throttle.htm#1033

  [PII is masked by Gloria Li MSFT Support]****

Microsoft 365 and Office | OneDrive | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2020-07-29T07:42:30+00:00

Dear Customers,

Since we have been receiving great amount of issue report from those customers purchasing Microsoft 365 services from unauthorized channel, we would like to write a summary here so that all affected members can easily identify the problem and get the suggestions:


Problem background:

When Microsoft determines that you are using an unauthorized Microsoft 365 account, they will run fraud identification processes.

Users identified as fraudulent may:

  1. See a banner indicating that “Account deactivation. We’ve determined that this Office 365 account is unauthorized. This account will be closed on <Date UTC>, and you’ll lose access to your files and Office apps on this date”.
  2. have their content marked read-only and will not be able to create or edit content on their sites. Any synced content will also be marked read-only from the date of fraud identification.
  3. Users will lose access to any content (e.g., files, data or documents) stored in OneDrive, at the time specified in the notification you received. After the time specified, any content stored in the OneDrive associated with this account will be permanently deleted for data security reasons and your protection.

Suggestions:

Prior to the account deactivation, you have the option to do the following:

  1. Save your data: Prior to account deactivation date, move the content you don’t want permanently deleted to:
  2. A new or existing authorized OneDrive account
  3. Any other physical storage device you choose
  4. Another cloud storage provider

For impact users that accounts have been deactivated, we have limited resource to deliver more help. If you still have concern, we would like to suggest you:

  1. Contact your tenant admin to create a support ticket if they challenge the state of their fraudulent license.
  2. If you can't contact your tenant admin, contact Global Customer Service.

Reference:

Microsoft 365 account deactivation information

We sincerely recommend you purchasing Microsoft services from authorized channel to avoid security risk.

Regards,

Rena

[Last Modified on 8/23/2021 3:22 AM UTC]

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  1. Anonymous
    2020-11-11T18:29:53+00:00

    I am a lawyer in California and, like all of you, Microsoft has deleted my OneDrive files. I believe there are several possible legal issues. Please reply and let me know if you are interested in looking into possible legal action against Microsoft. 

    What's the status?

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  2. Anonymous
    2020-10-16T10:56:20+00:00

    You can't scare a giant like Microsoft with a telegram group. Another thing, Microsoft are not a devil, they just stick to their internal procedures. No one is willing to take responsibility and act to help us. Right now our problem has stopped at a manager who is not willing to take responsibility and do what is right to do. Discrediting Microsoft online in my opinion will not do us any good. We need to find a channel that knows how to work with organizations the size of Microsoft, knows the procedures and is able to make them move. Sure there is someone like that on the net. I still could not find. Has anyone tried to check with the World Wide Web Organization?

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  3. Anonymous
    2020-10-16T05:16:59+00:00

    Yes, we need a group to be connected and at the same time spread the word through a Hashtag to be able to unite all of us who have this problem.

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  4. Anonymous
    2020-10-15T18:01:37+00:00

    I'm ready to contribute, but could you create telegram channel and share a link here to get in touch with you and others who has a will to retrieve data and help?

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