Updating office and getting an error message (Office for Windows)

Anonymous
2020-02-11T19:34:37+00:00

I have tried to open a word / excel document. 

It says it is updating, please wait a moment. 

After a few minutes I get a message saying: 

WINWORD.EXE - Application Error - This application was unable to start correctly (0xc0000142). Click OK to close the application.

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

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  1. Anonymous
    2021-02-15T23:24:57+00:00

    Thank you, thank you, thank you!  I almost went into cardiac arrest when I couldn't access any of my MS apps.  This worked like a charm!

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  2. Anonymous
    2021-02-14T14:47:52+00:00

    Dave. You are a star. Thanks for the tip.

    I have my finals coming up and can't manage without Word.

    Kind regards.

    Linda.

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  3. Anonymous
    2021-02-10T05:55:28+00:00

    Struggling with these problems for some time.

    Used different solutions,fixes it for a while - then ...  but this is a recurring problem.

    Utterly frustrated. For the money spent, this is not good enough.

    Has happened when I was under a time pressure situation. Then had to do a re-install to get to work.

    Aaaarrrr.

    I will be giving Microsoft one more chance.

    If this happens again. I will be giving Microsoft Office the flick and move to another software I have been trialing.

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  4. Anonymous
    2021-02-10T01:46:05+00:00

    Hi Cindy

    This seems to be a recurring problem this week for many users, follow these steps to perform a full repair of your Office installation . . .

    Open Control Panel - Programs and Features

    Click Microsoft Office in the list of installed applications

    At the top, click 'Change'

    On the resulting dialog, click 'Repair' - choose the Online Repair, it is a comprehensive fix

    That should fix any issues with your Office Installation . . .

    it worked  thank you.

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  5. Anonymous
    2021-02-02T05:53:29+00:00

    Had this.  No questions do I have time to do it.  No options.  And this morning was the worst for almost 3/4 hour update.

    Required product key and verification.

    #¤%&&W#¤%¤

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