Updating office and getting an error message (Office for Windows)

Anonymous
2020-02-11T19:34:37+00:00

I have tried to open a word / excel document. 

It says it is updating, please wait a moment. 

After a few minutes I get a message saying: 

WINWORD.EXE - Application Error - This application was unable to start correctly (0xc0000142). Click OK to close the application.

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

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  1. Anonymous
    2020-12-20T11:29:58+00:00

    Thank you.  However, I am running (in Windows 7 pro) with Office 2016 installed by the outfit that "built" my computer. So I haven't got the CD, product key etc, to do an install.  I have been to that site which cannot help.  Since I posted, I have tried a system restore.  The office suite programs are back, but I have been unable to set the update control to OFF and stop the original problem that I visited this thread about.  The Office Suite programs keep trying to update leading to the same error.

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  2. Stefan Blom 351.7K Reputation points MVP Volunteer Moderator
    2020-12-20T09:36:18+00:00

    Try (re-)starting the installation process. Most installations can be installed or reinstalled via your account at https://account.microsoft.com/services.

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  3. Anonymous
    2020-12-19T23:17:42+00:00

    The download hung up for more than an hour so I tried shutting down the Microsoft click-to-run process in Task manager.  Now my Office Suite is GONE.

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  4. Anonymous
    2020-12-18T06:03:02+00:00

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  5. Anonymous
    2020-12-12T09:55:12+00:00

    Just happened to me yesterday and the Office 365 online repair tip fixed it quite quickly.

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