OUTBOUND SUBSCRIPTION

Anonymous
2020-05-14T21:50:36+00:00

$105.00 was taken from my bank account and was listed as "Outbound Subscription" from Microsoft.

I DO NOT KNOW WHAT THIS IS.

I tried a free fax named "IFAX" and was set up to pay a monthly charge.  I cancelled it because it no longer works.

I searched for a phone number for Microsoft to question this but I don't see any number listed.

Meanwhile, I will dispute this charge with my bank, in hope that I will receive this money back.

This is not the best time to be ripped off, really need my money back.

Microsoft 365 and Office | Subscription, account, billing | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

66 answers

Sort by: Most helpful
  1. Anonymous
    2020-09-12T19:23:02+00:00

    I tried, never got a refund, but they got 2 gift cards from Amazon :-(.... crooks,

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2020-09-12T18:49:33+00:00

    If you used paypal as your payment you can cancel automatic payments by going into your paypal account - setting - payment - manage subscription/auto payments.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2020-09-12T14:20:35+00:00

    They definitely are.  I did, however, get a hold of Microsoft via phone 877-696-7786 and they refunded my money.

    You need to know your Microsoft email that you use to log in - they can find the subscription and refund.

    good luck, as it did take a while to finally actually speak to a real human.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2020-09-11T23:16:48+00:00

    That company is definitely a rip-off and I am amazed that Microsoft allows such companies on their shop. I have neither received help, no answer nor a refund.

    So far at least they have not tried to charge for the second month.

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2020-09-11T22:18:11+00:00

    Hi, i have pretty much the same issue. Tried a trial amd canceled. 27.20 was taken from my account.

    Was this answer helpful?

    0 comments No comments