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Is anyone having problems with refreshing stock data in excel 360?
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Thanks for your work on this problem Kaycee.
My system is refreshing as of 9:40am today.
Hello All,
We believe we have corrected this issue and Stocks are refreshing again. Go to the Data tab in the Ribbon and select "Refresh All". You can verify an update occurred by observing the Last Trade Time field. Please note that depending on our agreement with the Exchange, some instruments will only provide new data after End of Day. See more about our data sources here: https://support.microsoft.com/office/about-the-stocks-financial-data-sources-98a03e23-37f6-4776-beea-c5a6c8e787e6
If you're still experiencing stale data after refreshing, please reply to me with your location, platform, and the ticker symbol/name of the financial instrument that you observe not refreshing.
We also hear your reports around the field "Market Cap" now being missing from the Stocks data. We are investigating this change and hope to have the field re-enabled soon.
Lastly, we apologize for the frustration you feel toward the Stocks data type. We are going to reflect on this outage and digest your feedback, and hope to come up with a system to train customer support how to escalate outages and a surface to alert Status toward resolution.
Thank you,
Kaycee
Hi,
As got the update from the Microsoft Excel product team the problem about refreshing the stock values is fixed, we checked at our end and the Stocks are refreshed without any problem.
If you encounter the problem, please make sure you Excel application is up to date. If the Excel is updated and having the problem, I request you open a new thread in this Forum for the further investigation .
Thanks,
Chitrahaas
Hey Chitrahaas -
Not sure this is entirely true, right? I'm seeing several comments that Market Cap data is not populating still (I can confirm the same issue exists for me - and I think all users....) I think until ALL field values are fixed this thread should remain open, correct?
Any ETA or next steps related to the Market Cap field would be appreciated. This bug occurred at the same time as the other data not refreshing. In my book - until ALL fields are resolved as part of the refresh, this thread should remain ACTIVE.
Is anyone having problems with refreshing stock data in excel 360?
Market Cap data is still not working.