One drive online files take space on Macbook

Anonymous
2019-12-16T05:50:07+00:00

I have One Drive installed on my MacBook.

When right-click on the One Drive icon in my Finder and click “get info” it says under size:

172.298.589.945 bytes (39,5 GB on disk) for 57.162 items.

So the way I interpret this is that only 39,5 GB should take space on my Macbook disk. Which is in line with the documents I store offline on my mac (some pictures and music)

However, when I look at the actual disk space used (I click apple icon on home screen, click “about this mac” and then under Storage tab it shows me that my stored documents use 178,4GB. And with that my Mac storage is almost full.

I have no other documents on my Mac, I keep everything in One Drive or ICloud. Icloud is totally online, no files are offline. And One Drive I have only a few files offline.

So why does it seem to take all my storage nevertheless?

Microsoft 365 and Office | OneDrive | For home | Windows

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  1. Anonymous
    2020-10-23T13:59:42+00:00

    I have the same issue.  The Mac Storage Manager is calculating that I have more in my documents than my hard drive size.  It seems to be that the manager is calculating the full folder size for OneDrive and SharePoint vs the "On Disk" size

    But if you ignore the colored graph, my "available disk space" is accurate (see image below).  

    First image is pre-OneDrive and Sharepoint (168GB available of 250GB with Documents at 5.38GB)

    After Installing SharePoint and OneDrive shows 166 GB Free of 250GB but documents has jumped to 331GB which isn't possible on a 250GB HardDrive.  If you look at the info for OneDrive and SharePoint they show 154 + 170 GB which explains the 300+ but OnDisk is only 3.8MB plus 4.4MB.  So the 331 GB they are showing in the calculator isn't in fact on my HD (everything is in the cloud and on demand files is turned on).  The OnDisk number increases and decreases as I open files and "free up space" which is correct. 

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  2. Anonymous
    2020-10-21T20:42:42+00:00

    I am having the same issue. Please fix :(

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  3. Anonymous
    2020-10-16T19:31:19+00:00

    Hi Michael,

    I was not able to solve the problem at all.  I went to all the library folders where "other" files are supposed to stored, but I found nothing to help clear it out. Another user above said it had something to do with the disk volumes.  However,  I was not able to get that to work.

    Sorry :-(

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  4. Anonymous
    2020-10-16T13:03:24+00:00

    Again, I'm seeing the same issue. I'm trying to build a design departments workflow around this functionality, but I can't realistically be causing these issues on everyones machines! Microsoft! Fix this issue! We spend a huge amount of money with you and the lack of information or updates around this is shocking.

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  5. Anonymous
    2020-10-16T12:47:31+00:00

    Yes, I now have it filling up my Other storage section. How did you solve this? How can I find these files to delete them?  Now that I've got them stored on an external drive with plenty of space, I'm not worried about the problem in the future, but this is a massive massive pain ...

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