One drive online files take space on Macbook

Anonymous
2019-12-16T05:50:07+00:00

I have One Drive installed on my MacBook.

When right-click on the One Drive icon in my Finder and click “get info” it says under size:

172.298.589.945 bytes (39,5 GB on disk) for 57.162 items.

So the way I interpret this is that only 39,5 GB should take space on my Macbook disk. Which is in line with the documents I store offline on my mac (some pictures and music)

However, when I look at the actual disk space used (I click apple icon on home screen, click “about this mac” and then under Storage tab it shows me that my stored documents use 178,4GB. And with that my Mac storage is almost full.

I have no other documents on my Mac, I keep everything in One Drive or ICloud. Icloud is totally online, no files are offline. And One Drive I have only a few files offline.

So why does it seem to take all my storage nevertheless?

Microsoft 365 and Office | OneDrive | For home | Windows

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  1. Anonymous
    2020-11-14T12:14:28+00:00

    I cannot install the MacOS update because of this OneDrive issue.

    MacOS update tells me I don't have space and the reason is that OneDrive takes all the magical space from my hardrive.

    This issue was opened 1 year ago when are you going to look into this?

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  2. Anonymous
    2020-08-20T20:50:27+00:00

    It's nice that tier 1 Apple support has acknowledged it, but I doubt they will put much effort in to it. 

    This really is a Microsoft issue, as they are the ones selling a feature called "Free Up Space" that in practice does absolutely nothing. 

    Dropbox has already created/tested/implemented a fix for it, so there is really no excuse.

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  3. Anonymous
    2020-06-25T08:40:17+00:00

    I appreciate how many people have taken part in this conversation, showing how widespread the problem is. But how do we find out if  anyone at Apple or Microsoft is taking any notice and doing anything to correct?

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  4. Anonymous
    2020-06-24T14:25:00+00:00

    Unfortunately the Mac believes it's disk is nearly fun and will not permit upgrades.I had to uninstall Onedrive, upgrade the software I needed to, and then reinstall OneDrive.

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  5. Anonymous
    2020-06-09T05:13:51+00:00

    I have the same problem on my Mac running 10.14.6 with the latest OneDrive 20.084.0426.0004

    My OneDrive for business contains 400GB+, of which only 130Mb is actually downloaded (the rest is offline through Files On Demand) yet the MacOS (About this Mac / Storage), while reporting that 45GB is available on my 500GB drive, shows in its graph 512GB of Documents, plus all the other stuff (apps, mail, iOS, etc).

    It's all looking VERY confused!

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