Office Installation stuck at 2% (Office for Windows)

Anonymous
2019-12-22T19:48:04+00:00

I was trying to install Microsoft Office 365 & Home & Student on My Customer's Computer and Most of the times Installation will stuck on 2%. I did not find any Solution in this Forum nor anywhere else so i fixed this issue by following Method ?

Once the installation is stuck on 2%, I open Task manager and went to Details and End the office oneclick Processes. Once Processes ends i started the Installation and Walaaa it worked and office starting the Installation and did not stuck anymore. 

Note:If it did not help anyone, You may need to End Process the Service again and it will 100% work.

I am not a Microsoft Technician i am just a User.

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

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  1. Anonymous
    2020-12-26T10:52:52+00:00

    I was trying to install Microsoft Office 365 & Home & Student on My Customer's Computer and Most of the times Installation will stuck on 2%. I did not find any Solution in this Forum nor anywhere else so i fixed this issue by following Method ?

    Once the installation is stuck on 2%, I open Task manager and went to Details and End the office oneclick Processes. Once Processes ends i started the Installation and Walaaa it worked and office starting the Installation and did not stuck anymore. 

    Note:If it did not help anyone, You may need to End Process the Service again and it will 100% work.

    I am not a Microsoft Technician i am just a User.

    Dear User, 

    Please help me as I am trying to install office 365 Education and it won't install after 2% and I have cancelled it many times through Task Manager but still nothing happens.

    You need to make sure you End Processes both One Click Services, If you are unable to end process it try twice or thrice and it will end it, Then try again teust me it will work i have done it on 200 Pcs and Laptops. You can also try to restart the computer after ending the Processes.

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  3. Anonymous
    2020-12-16T07:06:13+00:00

    I was trying to install Microsoft Office 365 & Home & Student on My Customer's Computer and Most of the times Installation will stuck on 2%. I did not find any Solution in this Forum nor anywhere else so i fixed this issue by following Method ?

    Once the installation is stuck on 2%, I open Task manager and went to Details and End the office oneclick Processes. Once Processes ends i started the Installation and Walaaa it worked and office starting the Installation and did not stuck anymore. 

    Note:If it did not help anyone, You may need to End Process the Service again and it will 100% work.

    I am not a Microsoft Technician i am just a User.

    Dear User, 

    Please help me as I am trying to install office 365 Education and it won't install after 2% and I have cancelled it many times through Task Manager but still nothing happens.

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  4. Anonymous
    2020-11-30T12:05:44+00:00

    I thought it was stuck, was sitting at 2% long enough to take me here ( maybe 5 min). 

    Did not open task manager, or anything, could suddenly see the download progressbar jumping up to 60% and it then quickly completed. 

    So maybe just be patient and wait for say 10 min before trying something. Worked for me.

    DS

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