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Cancel subscription of Office 365 and ask for refund. What is the procedure ?
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hello, I cancelled my office subscription today and would like a refund. I did not receive an email with confirmation of the cancellation and processing of the refund.
I have already tried those methods.
Whenever i click on manage and the on cancel subscription i get the following message
"We can’t cancel your subscription
You’ve already paid for your Microsoft 365 Family subscription which expires automatically on 12/06/2021"
Also i tried calling customer care multiple times but i dont get the voice from the other side.
Hello i wouid like to cancel my subscription as i do not need anymore and dont have either one of the computers and also my company gave me a laptop that has everything i need. Can you please tell me how to cancel and get a refund i just renewed? Thank you for your help
Robert Murray
<phone number removed>
*** Email address is removed for privacy ***
Please visit the links in the quoted part (blue background) in the 2nd post above yours.
Don
Hello i wouid like to cancel my subscription as i do not need anymore and dont have either one of the computers and also my company gave me a laptop that has everything i need. Can you please tell me how to cancel and get a refund i just renewed? Thank you for your help
Robert Murray
<phone number removed>
*** Email address is removed for privacy ***
I would like a refund i cancel my subscription last month
See:
How to cancel your Microsoft subscription
Also:
How to investigate a billing charge from Microsoft
https://support.microsoft.com/en-us/help/10623/microsoft-account-investigate-billing-charge
Also:
Services and subscriptions
Don
Please stop all communication to me from this site. My problem was solved and Microsoft gave a credit.