Autosave Option Disabled - Office Mac

Anonymous
2019-10-20T13:08:46+00:00

All my files are saved on OneDrive folder (which is synced). When I open a word file from my OneDrive folder, the option to AutoSave is disabled and I can see a msg "Saved on your Mac". How is that, if it is on Onedrive and syncing ??? I have, then, to save a new copy, select Save Online, chose the SAME FOLDER, chose another name, and then, the Autosave option is enabled. Does anyone know how to solve it?

Microsoft 365 and Office | OneDrive | For home | Windows

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Anonymous
2019-12-08T09:51:31+00:00

I found the autosave function of my office 365 works again today.

I did nothing except keeping my office 365 up to date in "insider slow" channel.

mac OS: 10.15.1

onedrive: 19.222.1110.0004(Standalone)

office 365: 16.33(19120401)

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  1. Anonymous
    2020-08-20T04:46:45+00:00

    We have this issue with one costumer also. But seems to only occur in their tenant, for both existing and new users. If we log in with users from other tenants on the same machine everything works.

    We have tested this on no less than 5 different MacBooks with both Catalina as well as Big Sur betas.

    Always reproducible.

    Log in with a user from the affected tenant, autosave never works

    Log in with a user from a different tenant, autosave always works.

    I've put more than 50 hours on troubleshooting this with reinstalls, testing different versions, different computers as well as working with the support.

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  2. Anonymous
    2020-06-25T13:02:39+00:00

    All of this settings are fine and still not working... nice last November.....

    Loosing my hope on this

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  3. Anonymous
    2020-06-17T03:44:31+00:00

    Same problem. But autosave works in some files and does not in others. All of them in my onedrive. Any solution?

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