one drive error "your onedrive folder can't be created in the location you selected"

Anonymous
2019-11-19T10:19:58+00:00

I have this error "your onedrive folder can't be created in the location you selected" I had onedrive working fine on my computer for a long time then over the weekend it stopped working and now I have this error. I have tried the following

  1. Remove Onedrive and reinstall it.
  2. It works on other drives but I want all my Data on my Data drive
  3. I have trie downloading and installing OneDrive to the targeted drive, check if the OneDrive can recognize the drive as a right location. You can have a try to see the result, this I can do but it keeps coming up with the same error
  4. I have right clicked my targeted drive >  properties > Security > and checked that I have the Full control permission of the drive.
  5. Create a new test Windows user profile to see the result.

As the issue persists here is the information below:

  1. I attach a screenshot about the drive property showing the NTFS format and
  2. A screenshot about the error message.

Please let me know how I can fix this

Microsoft 365 and Office | OneDrive | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

51 answers

Sort by: Most helpful
  1. Anonymous
    2019-11-27T12:21:33+00:00

    I had similar issue and now the matter is solved after creating new user profile on windows 10.

    I have created new profile on windows 10 and installed one drive. It is now working fine on the targeted data disk. So it looks like the user profile was got corrupted due to unknown reasons.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2019-11-26T07:07:56+00:00

    I have also spend a few hours on it and I think that I'll wait for the solution from MS ;-)

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2019-11-26T04:54:43+00:00

    What version is your app currently? Mine has stayed as 19.086.0502.0010 after the above procedure after multiple reboots & 8 hours of use today.

    You must install that version & make the folder security changes while the PC has no internet connection at all, otherwise it will upgrade itself.

    Justin

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2019-11-26T03:41:44+00:00

    Thanks for sharing this, but it didn't work for me.  So far, i've spent a few hours on this and i dont have anymore time for it.  I've allowed the OneDrive app to use my C:\ location but have engaged the "on demand" feature with only a select few folders to sync until a proper solution is found.  

    best, S

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2019-11-25T07:50:23+00:00

    Hi,

    I am facing exactly the same issue since last 2 days !! Have tried re-installing one drive, removing the antivirus software, re-installing office 365, updating windows 10 but the problem has not been resolved. Is any solution available ?

    Was this answer helpful?

    0 comments No comments