power point presenter view scrolling from touch screen

Anonymous
2019-08-11T16:22:15+00:00

Scrolling my presenters notes from my touch screen is not working.

Microsoft 365 and Office | PowerPoint | For home | Windows

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  1. Anonymous
    2019-08-30T04:56:26+00:00

    Hi Peter,

    Can you provide the **build and version**of the Office suite that you're using? I am going to put this concern under investigation and we are coordinating with our internal support team to get this addressed as soon as possible. 

    Bob

    Hi Bob

    On my three devices with this problem, the build and version of the Office suite is Version 1907 (Build 11901.20218 Click-to-Run). It is 32-bit Office on 64-bit Windows.

    David

    I found this issue happened since v1907 updated on 13 August, then v1908 update didn't fix this issue.

    Only can't scroll when started slideshow. In editing mode I can scroll notes using touch screen

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  2. Anonymous
    2019-08-28T22:26:41+00:00

    Thank you for providing the information that we need. I will now consult this concern to our internal support team. If an update comes up, I will relay it to you immediately. We do appreciate your patience. 

    Please stand by.

    Bob

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  3. Anonymous
    2019-08-28T09:19:38+00:00

    Hi Peter,

    Can you provide the **build and version**of the Office suite that you're using? I am going to put this concern under investigation and we are coordinating with our internal support team to get this addressed as soon as possible. 

    Bob

    Hi Bob

    On my three devices with this problem, the build and version of the Office suite is Version 1907 (Build 11901.20218 Click-to-Run). It is 32-bit Office on 64-bit Windows.

    David

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  4. Anonymous
    2019-08-27T20:52:56+00:00

    Hi Peter,

    Can you provide the **build and version**of the Office suite that you're using? I am going to put this concern under investigation and we are coordinating with our internal support team to get this addressed as soon as possible. 

    Bob

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  5. Anonymous
    2019-08-27T18:24:10+00:00

    Sounds identical to the problems I’m having with my Acer Switch 12.  I hope this bug can be fixed soon as it is a huge inconvenience for my job. 

    Peter

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