Onenote for Kindle: Error 80004005

Anonymous
2018-04-11T00:32:36+00:00

I am having difficulties signing onto my personal (not for business) OneNote account with the app on my Kindle Fire HD 8 tablet. Of the countless times that I have attempted to, I received the notification:

"There's a problem

We can't complete this task. Try again.

Error code: 80004005"

I have checked that my connection was stable, and was even able to sign into OneNote through the browser, but was still unable to sign in through the app. Please reply back with solutions to this problem as soon as you are able to.

Microsoft 365 and Office | OneNote | For home | Android

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  1. Anonymous
    2018-10-21T17:36:54+00:00

    Thanks AnthonyK1. This also worked as an update to my OneNote on Kindle Fire HD7 without uninstalling first as you suggested. All notebooks are now synched and I no longer get error message.

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  2. Anonymous
    2018-07-28T17:34:06+00:00

    Joan, there is no forum for the Kindle Fire on User Voice. Which forum should we use?

    One second with Google 😋

    https://onenote.uservoice.com/forums/327186-onenote-for-windows/suggestions/34340599-fix-issue-with-kindle-fire

    Bernd

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  3. Anonymous
    2018-06-25T05:01:14+00:00

    sooooo 

    Amazon's rep just informed me that Microsoft Developers are not renewing the license for the One Note app on Fire HD tablets.   

    I asked the Amazon rep whether the OneNote application license for the Fire HD is revoked or neglected by the developer (MS).  The Amazon rep did not have more information, and advised me to contact MS. 

    Is this a temporary license issue or a permanent one?  

    OneNote is my favorite application on the Fire HD, so anything that anyone can do to resolve this would be greatly appreciated.  

    Selfie of me begging on my aching old knees available upon request

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  4. Anonymous
    2018-04-11T23:24:25+00:00

    Version: 15.1.6821.4825

    Does not report that any updates are available.

    Confirmed that i am using the correct password.

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  5. Anonymous
    2018-04-11T22:16:24+00:00

    Hi TeylerLy,

    There could be possible syncing issues in OneNote or a back end issue that's resulting in this error code. We'd like to get additional information for us to provide you troubleshooting steps. Please answer the following:

    • Which version of OneNote are you using?
    • Have you checked if there's any pending updates for OneNote? If it's updated, try to uninstall the application and reinstall it on your device.
    • Are you syncing your documents through OneDrive or SharePoint?

    We'll keep an eye out for your response.

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