Mail Flow - External Message Warning HELP

Anonymous
2019-02-11T17:13:35+00:00

Hello!

I'm trying to setup a mail flow rule for external email messages from non-organization addresses. I have it setup great, however I have it coded so that it displays the yellow background, red boarder etc and it displays perfect in a sample code viewer. However, when I add it to my rule and then send a test message to my email from outside the org, it doesn't display any of these colors. HELP?? I have included my code below. I'm using 0365

<div style="background-color:#FFEB9C; width:100%; border-style: solid; border-color:#9C6500; border-width:1pt; padding:2pt; font-size:10pt; line-height:12pt; font-family:'Calibri'; color:Black; text-align: left;"><span style="color:#9C6500"; font-weight:bold;>CAUTION:</span> This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.</div><br>

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Anonymous
2019-02-11T19:26:52+00:00

Hi BH33,

Thanks for provide the details in your post. About your question, please kindly check following steps to see if it can help you fix this issue:

  1. In Exchange Admin Center, go to mail flow > rules and then click "+" to create a new rule.
  2. Then set the new rule like below picture:

Note: in step 4, please enter following code: 

<p><div style="background-color:#FFEB9C; width:100%; border-style: solid; border-color:#9C6500; border-width:1pt; padding:2pt; font-size:10pt; line-height:12pt; font-family:'Calibri'; color:Black; text-align: left;"><span style="color:#9C6500"; font-weight:bold;>CAUTION:</span> This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.</div><br></p>

I have tested above rule on my side and I can successfully show the warning message(see below picture), if you have any problems when doing so, please feel free to post back and provide us a screenshoot of the detailed information about the rule you created for analysis.

Regards,

Jennifer

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  1. Anonymous
    2021-08-06T20:41:55+00:00

    Does anyone have any answer/fix to this by chance? Dealing with the same issue.

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  2. Anonymous
    2020-10-19T19:49:22+00:00

    I'm having the same issue. I am getting the message but unable to get the color to show up. Any fixes?

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  3. Anonymous
    2020-09-02T23:37:11+00:00

    We have these External Email banners on our emails at work and are wondering if there is a piece of code we can add so that these messages do not override the main message in message previews. See Screenshot

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  4. Anonymous
    2020-08-26T14:31:54+00:00

    Hi all,

    How do i remove warning mails in replies? i am not adding a new warning banner when reply but previous warning banners are exist. is there a way to remove any warning banner when reply?

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