Mail Flow - External Message Warning HELP

Anonymous
2019-02-11T17:13:35+00:00

Hello!

I'm trying to setup a mail flow rule for external email messages from non-organization addresses. I have it setup great, however I have it coded so that it displays the yellow background, red boarder etc and it displays perfect in a sample code viewer. However, when I add it to my rule and then send a test message to my email from outside the org, it doesn't display any of these colors. HELP?? I have included my code below. I'm using 0365

<div style="background-color:#FFEB9C; width:100%; border-style: solid; border-color:#9C6500; border-width:1pt; padding:2pt; font-size:10pt; line-height:12pt; font-family:'Calibri'; color:Black; text-align: left;"><span style="color:#9C6500"; font-weight:bold;>CAUTION:</span> This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.</div><br>

Microsoft 365 and Office | Subscription, account, billing | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2019-02-11T19:26:52+00:00

Hi BH33,

Thanks for provide the details in your post. About your question, please kindly check following steps to see if it can help you fix this issue:

  1. In Exchange Admin Center, go to mail flow > rules and then click "+" to create a new rule.
  2. Then set the new rule like below picture:

Note: in step 4, please enter following code: 

<p><div style="background-color:#FFEB9C; width:100%; border-style: solid; border-color:#9C6500; border-width:1pt; padding:2pt; font-size:10pt; line-height:12pt; font-family:'Calibri'; color:Black; text-align: left;"><span style="color:#9C6500"; font-weight:bold;>CAUTION:</span> This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.</div><br></p>

I have tested above rule on my side and I can successfully show the warning message(see below picture), if you have any problems when doing so, please feel free to post back and provide us a screenshoot of the detailed information about the rule you created for analysis.

Regards,

Jennifer

Was this answer helpful?

100+ people found this answer helpful.
0 comments

93 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2019-10-30T15:49:25+00:00

    Hello Jennifer,

    we are using exchange 2013 sp1 and i dont see the option to prepend the disclaimer.

    its working but coming in the last .

    not in beginning of email.

    Please find the attached help us to resolve the issue.

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments
  2. Anonymous
    2019-07-25T10:13:56+00:00

    Hi,

    I would like to create this rule on office 365 but I do not have the option to prepend, only "append the disclaimer".

    Any advise will be appreciated.

    Regards,

    Hendrik

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments
  3. Anonymous
    2019-10-23T13:25:32+00:00

    Is there anyway to get this message to show up above or below the signature and not at the top of the email?

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments
  4. Anonymous
    2019-06-07T14:39:18+00:00

    it actually eventually worked (took about 30-45 min)...so give it time but it worked!

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments