Word is not saving changes to documents

Anonymous
2018-05-10T08:29:45+00:00

I use microsoft one and i noticed the changes were not being saved online. So i did a save as version on my desktop and renamed it and it still did not save! I have no idea where to locate the changes I have made these past 24 hours. I look at recent docs and there are zero changes to my document showing for yesterday even though I was editing all day. I have no clue why my documents aren't saving and I need to find the document i lost!

Microsoft 365 and Office | Word | For home | Windows

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  1. Anonymous
    2019-02-09T22:03:06+00:00

    For sure when it was saved to my hard drive. I am not sure if it happened with OneDrive, but I think so.

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  2. Stefan Blom 352.7K Reputation points MVP Volunteer Moderator
    2019-02-09T20:12:10+00:00

    Just experienced the same issue. Worked on a document at a coffee shop in the morning, came home and opened up the file. Changes were there. Everything was fine at that point. Worked on the file again a couple of hours later, saved all the changed and closed word. When i started word and reopened the file all of the changes from earlier in the day were gone. It said the file was last edited over 24 hours ago. There were also no previous versions of the file when i checked.

    Since you are referring to "previous versions," I guess that you have been saving to OneDrive? Are you opening the document from https://onedrive.live.com or are you using the local OneDrive folder and synchronizing files?

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  3. Anonymous
    2019-02-09T08:13:20+00:00

    I subscribe to Office 360 - Home. Uninstalled Office and reinstalled a week ago.  Everything has been working fine.  So far that is...

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  4. Stefan Blom 352.7K Reputation points MVP Volunteer Moderator
    2018-11-16T22:08:28+00:00

    If you accepted the default saving location, most likely your documents have been saved to OneDrive (go to https://onedrive.live.com).

    If you saved the documents on your local hard drive, they will be in the folder listed as the Documents location at File | Options | Advanced | File Locations.

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  5. Anonymous
    2018-11-16T06:09:14+00:00

    Where can I find the files/documents as I saved them? Losing the information I saved in new and existing Microsoft documents has caused serious problems for my business. Is there a way to find out which documents were not saved correctly and/or lost completely?

    This is extremely serious, and Microsoft should have notified the customers when the problem surfaced.

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