OneDrive Files Disappeared

Anonymous
2018-09-07T20:00:55+00:00

A series of folders are all empty! All of the files are missing. The folders and subfolders are present, but all the files in these folders and subfolders are simply gone. What is particularly odd is that all of these folders have a Date Modified within a very tight range, between 8:59 and 9:19 AM on 8/8/2018:

Trying to recover the files in the OneDrive on-line Recycle Bin, you can see there's a gap between 7/30 and 8/9, where there are no deleted files.

These are very important client files, and we need to recover them. I can't identify anything on our end. Does Microsoft have extended deleted file support?

Microsoft 365 and Office | OneDrive | For home | Windows

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  1. Anonymous
    2019-10-16T04:55:11+00:00

    it's off. as it should be by default.  Really unfortunate that onedrive is not reliable enough to obviate local backup on a physical device based on all the other complaints I see.

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  2. Anonymous
    2019-10-08T20:41:41+00:00

    Major issue. I believed OneDrive to be very secure. Now I find that files are missing with no trace. No warning from Microsoft that files are corrupted. I have no way of knowing what is missing!

    I know many of the files that just disappeared. Not sure I know all of them.

    I fully rely on One Drive. Do I need to start making backups of my files stored on OneDrive?

    Charlie

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  3. Anonymous
    2019-08-24T00:57:57+00:00

    Same thing happened to me.  Several folders with important data disappeared without a trace. Luckily I had a backup outside of onedrive and was able to recover them.  I was thinking that Onedrive should be reliable enough to obviate the need for separate backups but obviously that is definitely not the case.  Considering replacing onedrive with other options like dropbox.

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  4. Anonymous
    2019-08-23T00:05:33+00:00

    I'm having a similar issue. My work files on OneDrive online all seem missing, but the folders and subfolders are still there, but without any contents.

    While running OneDrive on the PC, it keep creating folders with name "DOCUME~1-[my computer name]-357" and counting upwards, ad infinitum. It starts at 357, and has just been creating more and more folders; it's now at "DOCUME~1-[my computer name]-1104"!! and counting... And the modified dates are all identical: Tuesday, 3:43 AM. When I try and open any of these, it just tells me 'unavailable'. 

    I have the option to restore, but that would mean losing all the work I did today...

    The files are not even visible on the OneDrive on-line Recycle Bin. 

    Update: when I go online into OneDrive and click the affected main folder however, I am able to select that folder and click 'download', and then it starts downloading a zip file (still downloading, 1.8 GB of word doc files to give you an idea of the extent of data). I do hope there are actually files in it (knock on wood), at least the ones I'm unable to access. This would mean the files are there, but not visible for some reason.

    We do use long file names at work, and I suspect this might be why OneDrive suddenly went haywire. Even so, this has never happened to me in DropBox, even with exceptionally long file names.

    I've noticed on occasion that while using Office autosave, the file renames itself with "~" as a means to abbreviate it (I assume), but when I save and close the file, it appears again with the original name in file explorer. 

    It's ironic, since I just decided to make the switch from all other cloud platforms and transfer it all to OneDrive, since it's native to the OS, and I figured that would guarantee better performance and tight integration with all MS apps. Well, after this debacle, I am resubscribing to Dropbox Plus. Something fundamental is very wrong with OneDrive.

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  5. Anonymous
    2019-08-20T16:37:10+00:00

    Ahh... MS sucks!

    I used One Drive for the very first time in my life just to store some files as my Laptop had issues. 

    I realized now that it was a blunder.. all my data is lost. All I see is just folders, where the heck are my files?

    Dear All,

    Please help me in finding out a way to recover my files :(

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